TAPROOM ASSOCIATE SEASONAL
About The Position
This temporary position will be responsible for the on-site guest experience in the Brewery and Winery taprooms. The main functions of our Taproom Associates are to provide our guests with a hospitable and memorable experience through teamwork and a positive attitude. Taproom Associates are expected to reinforce the brand position and brand strategy through exceptional customer service and attentiveness to a welcoming space. Essential functions include serving guests, cleaning, stocking, and sharing product information. This position will work Friday, Saturday and Sunday shifts and hours will vary 15-20 per week with the opportunity to pick up additional shifts. Must be willing and able to work most weekends, evenings, and some holidays. Temporary employment for the season will end late September / early October.
Requirements
- Must be at least 21 years of age
- Must be willing and able to work a varied schedule including nights, weekends, and some holidays
- Must have at least one year of relevant experience, preferably in a bar or taproom
- TIPS certification required or acquired within 3 months of hire
- Demonstrated passion and ability to ensure excellent guest experiences
- Passionate about Odell’s purpose of building community through beer required
- Models and promotes Odell culture and values
- Demonstrated positive, motivated, hardworking, and collaborative attitude
- Ability to thrive in a fast-paced environment
Nice To Haves
- Live music booking, special event experience a plus
- Knowledgeable about craft beer and wine a plus
- Draft system maintenance, line-cleaning, or troubleshooting experience is a plus
Responsibilities
- Cultivates a welcoming and inclusive environment that promotes equitable practices and demonstrates a commitment to diversity
- Bartending
- Assist guests with beer and wine ordering
- Present beer and wine, ensuring Odell Brewing quality standards
- Remain attentive to overall flow and team needs
- Wash and maintain glassware standards
- Minimize beer, wine, and merchandise loss
- Regularly clear and clean tables
- Ensure the entrance, patio, and floors are clean and organized
- Check temperature, lighting, music, cleanliness, bathroom marketing, and overall guest experience throughout the shift
- Ensure bathroom cleanliness
- General cleaning, stocking, and inventory management
- Provide roaming service as scheduled to promote ticket sales and overall positive guest experiences
- Accurately handle routine purchasing transactions, including operating cash register, POS, opening/closing duties, and updating guest information
- Actively support and assist with special events, charitable events, wine club, and other active initiatives
- Change kegs, tap new beers and wines & update digital menus as needed
- Conduct fun and informative tastings and/or provide samples to encourage sales
- Assist with wine shipping, merchandise sales/stocking and inventory tasks
- Assist with, report, and document, as appropriate, problematic guest situations
- Willingness to assist with any back of the house needs
- Act as liaison for any outside contractors
- Conduct fun and informative public tours
- Flexibility and willingness to complete other duties, not listed above, as assigned
Benefits
- Weekly beer and/or wine allotment
- Merchandise Allotment
- Employee Assistance Program
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
