Taproom Ambassador - Part-time

Paws On Tap•Whitestown, IN
•Onsite

About The Position

This is a team-first, guest-aware operator who moves where the business needs them in real time. You are the extra set of eyes, the early problem-solver, and the person who makes things feel effortless for our guests. If you like standing in one place doing one task, this is not the job. If you naturally notice what others miss and jump in without being asked, you’ll thrive here. Paws On Tap is intentionally different. It's a dog-friendly (with strict safety standards) self-pour taproom with mobile ordering. The environment is high energy, but controlled and intentional, built on respect, accountability, and teamwork. We are creating an experience, not just serving food and drinks.

Requirements

  • Notice things before they become problems
  • Move toward issues instead of around them
  • Take ownership without waiting for direction
  • Stay calm and positive in a fast-paced environment
  • Genuinely enjoy people and dogs
  • Care about the team’s success more than your individual task
  • You think like this: “That table looks unsure, I’ll check in.” “That dog is getting stressed, let’s create space.” “The tap wall is backing up, I’ll redirect traffic.” “My teammate is slammed, I’ll jump in.”
  • Do not say “that’s not my job”
  • Do not avoid problems instead of solving them
  • Do not get overwhelmed by changing priorities
  • Do not struggle to work as part of a team
  • Be part of building something
  • Takes pride in doing things the right way
  • Looks out for others
  • Wants to be part of a strong team

Responsibilities

  • Float between responsibilities based on what’s happening in the moment
  • Welcome guests and help them understand how Paws On Tap works
  • Assist with food pickup, running, and guest support
  • Keep the space clean, safe, and flowing (tables, floors, dog areas, tap wall)
  • Help guests navigate self-pour, mobile ordering, and the overall experience
  • Step in before a guest has to ask for help
  • Support your teammates wherever needed
  • Be proactive, not reactive
  • Be a great teammate first
  • Maintain a clean and safe environment at all times
  • Follow all dog safety and guest policies without exception
  • Communicate clearly and respectfully

Benefits

  • Competitive hourly pay
  • Tips
  • Flexible scheduling
  • Growth opportunities as we expand
  • Work in a unique, high-energy, dog-friendly environment
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