About The Position

We’re looking for a Talent Management professional to help operationalize and maintain a skills‑based talent ecosystem across our global Technology & Product footprint. You’ll partner closely with our Talent COE leads and HRBPs on initiatives across career pathing, job architecture & taxonomy, workforce segmentation, and help inform the design of tools that assess talent against critical skills needed for the future.

Requirements

  • 4-6 years in Talent Management/OD/HR.
  • MBA + 2 years
  • Experience with skills frameworks or competency models.
  • Ability to translate analytics into action.
  • Strong facilitation and change-management skills.
  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Support a culture of inclusion in how you work and lead.
  • Do what's right for each other, our customers, investors and our communities.
  • Job Architecture
  • Strategic Thinking
  • Talent Management
  • Workforce Strategy
  • 10 Years + Relevant Work Experience

Responsibilities

  • Operationalize Technology and Product career frameworks, including career paths and capability expectations.
  • Translate complex role structures into clear, user-friendly career pathways that empower employees to navigate their careers.
  • Partner with Learning & Development to ensure career paths link to skills development, learning journeys, and experiential opportunities.
  • Support the development of detailed assessments of current job families, roles, titles, and leveling structures; recommend improvements aligned to market benchmarks.
  • Operationalize and maintain a consistent, scalable taxonomy that supports compensation alignment, workforce planning, internal mobility, and talent analytics.
  • Work closely with Total Rewards to support job leveling, job evaluation, and market pricing practices.
  • Establish governance processes within Technology and Product to ensure job architecture changes are controlled, consistent, and integrated into HR technology.
  • Help define priority workforce segments and develop differentiated strategies for each.
  • Partner with Business Insights team to forecast future talent and skill needs, analyze supply/demand risks, and model potential workforce scenarios.
  • Identify capability gaps and partner with Learning & Development to shape interventions that accelerate readiness and build organizational resilience.
  • Operationalize and maintain skills inventories, skills frameworks, and competency models that guide hiring, development, and succession.
  • Support the design and implementation of assessment tools (e.g., capability rubrics, skill checklists, proficiency assessments) that enable objective evaluation of talent.
  • Assess change readiness and identify stakeholder groups to ensure programs, frameworks, and tools land effectively across Technology & Product.
  • Help build adoption through stakeholder engagement.
  • Serve as a subject-matter expert to HR partners and business leaders, providing expertise in career development, skills strategy, and talent architecture.
  • Establish success metrics and continuously improve programs based on insights, user feedback, and evolving business needs.

Benefits

  • We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details.
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