Talent Systems and Operations Manager

KIPP Public Schools Northern California • Oakland, CA

1d • $83,000 - $95,000 • Hybrid

About The Position

Reporting to the Director of Talent Acquisition, the Manager, Talent Systems & Operations is responsible for managing and improving the systems, processes, and workflows that support hiring across KIPP NorCal. This role supports access to clear, reliable hiring data which enables the Talent Acquisition Team to monitor progress, communicate updates, and make informed decisions. This role ensures that Talent systems, including the Applicant Tracking System (ATS) and existing tools (e.g., Google Sheets), are structured, reliable, and easy to use for day-to-day hiring operations. The Manager will lead efforts to reduce manual processes, improve data quality, and support the transition from spreadsheets to more sustainable system-based workflows. In addition to systems management, this role manages a small portfolio of schools, applying data insights to drive strong hiring outcomes and pilot improvements to TA processes. This is a high-impact role at the intersection of operations, systems, and strategy, and is critical to building a more efficient, data-driven Talent Acquisition function that can scale beyond any one individual. This is a hybrid role with the expectation that three days per week be spent onsite at our school campuses or at our Regional Support Office in Oakland.

Requirements

• Strong problem-solving skills with the ability to identify process gaps and support improvements
• Proficiency in tools such as Google Sheets or Excel; ability to maintain trackers and support basic reporting
• Systems thinker with the ability to support scalable, efficient, and user-friendly processes
• High attention to detail and commitment to data accuracy and consistency
• Ability to organize information and present clear, actionable updates to team members
• Strong project management and organizational skills; able to manage multiple priorities
• Ability to support adoption of systems and processes across a team
• Comfortable working in evolving environments and improving existing systems
• Strong communication and collaboration skills across teams
• Bachelor’s degree required
• Must possess a valid California driver’s license and have access to reliable transportation for work-related travel.

Nice To Haves

• Experience: 2 - 4+ years of experience in operations, HR operations, recruiting operations, systems administration, or a related field
• Experience managing or supporting systems such as ATS, HRIS, CRM, or similar platforms
• Experience improving processes, workflows, or systems to increase efficiency and reduce manual work
• Experience maintaining data quality and supporting reporting within operational systems
• Experience working with applicant tracking systems (ATS) and/or HRIS platforms (e.g., UKG, Jobvite, Greenhouse, Workday) preferred
• Experience working in or with schools, school systems, or education organizations strongly preferred but not required
• Experience in talent acquisition or recruiting environments strongly preferred but not required
• Relevant certifications or training in operations, HR systems, or project management preferred but not required

Responsibilities

• Ensure accuracy, consistency, and integrity of prospect, candidate, and hiring pipeline data across systems through strong process and data quality practices
• Improve system workflows and configurations to support clear visibility into hiring progress
• Identify and reduce manual processes, including transitioning away from spreadsheet-based tracking and towards more cohesive dashboards where possible
• Build and maintain systems that are well-documented, sustainable, and easy for teams to use
• Document systems, processes, and data definitions to ensure clarity and long-term maintainability
• Develop and maintain regular operational reporting (weekly, monthly, seasonal) for TA team and school leaders on vacancies, hiring pipeline, and progress towards quarterly goals.
• Provide clear visibility into hiring pipeline, open roles, and progress toward hiring goals
• Support members of the Talent Acquisition Team with accessible, reliable data to inform updates and decisions
• Enable self-service access to data through system-based reporting and dashboards
• Manage a small portfolio of schools to support strong hiring outcomes and timelines
• Partner with school leaders to advise on hiring strategy and execution
• Own end-to-end candidate management for assigned roles
• Use data to inform decisions and pilot improvements to TA processes within portfolio
• Train and support Talent team members on systems, workflows, and reporting tools
• Build team capacity to effectively use systems and access data to support day-to-day work
• Promote consistent use of systems and processes across the team
• Serve as a key partner to Associate Directors and the Director of Talent Acquisition on systems and operations
• Collaborate with cross-functional teams to support alignment on hiring processes and system usage
• Partner with the Data Team and members of the Total Employee Experience (TEX) Team on standardized metrics, dashboards, and deeper analysis
• Model strong ownership, continuous improvement, and a solutions-oriented approach

Benefits

• KIPP Northern California is dedicated to you and your family's well-being!
• We offer a competitive salary as well as a comprehensive benefits package including medical, dental, vision, and transportation benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 251-500 employees