HUMAN RESOURCES AND TALENT OPERATIONS MANAGER
About The Position
The HR & Talent Operations Manager is responsible for the full execution of Human Resources across all three properties. This is a hands-on, operational leadership role. The primary responsibility is to protect the company through proactive compliance, disciplined recruiting, consistent documentation, and structured employee relations. This role requires a seasoned HR professional who has operated in fast-paced hospitality environments and understands both legal exposure and operational realities. This is not a corporate desk-based policy position.
Requirements
- 7–10+ years progressive HR leadership experience
- Multi-location hospitality, hotel, or restaurant group experience strongly preferred
- Demonstrated experience handling employee relations matters independently
- Strong working knowledge of California labor law
- Experience managing workers comp and leave administration
- Proven recruiting success at both hourly and management levels
- Experience operating in founder-led or entrepreneurial environments
Nice To Haves
- Multi-location hospitality, hotel, or restaurant group experience strongly preferred
Responsibilities
- Own recruiting for all non-executive roles across three properties
- Build structured hiring systems and reduce time-to-fill
- Recruit and vet management-level candidates
- Develop succession bench for key operational roles
- Lead investigations and corrective action processes
- Distinguish between performance issues, policy violations, and interpersonal friction
- Coach managers to address issues directly and appropriately
- Prevent unnecessary escalation of minor disputes
- Ensure consistent application of policies
- Maintain compliant personnel files
- Oversee wage-hour compliance in California
- Manage workers’ compensation administration
- Oversee leave administration (FMLA, CFRA, etc.)
- Ensure termination documentation is defensible
- Update handbook and HR policies as required
- Install standardized onboarding procedures
- Implement performance documentation systems
- Establish clear escalation thresholds
- Deliver manager training on HR best practices
Benefits
- Health, Dental & Vision
- 401K Matching Plan
- Life Insurance
- Hospital Confinement Plan
- Pet Insurance
- 3 weeks of PTO
- 2 Paid Holidays (Thanksgiving + Christmas) + 6 Floating Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1-10 employees
