Talent Systems and Operations Manager

KIPP Public Schools Northern California•Oakland, CA

3d•$83,000 - $95,000•Hybrid

About The Position

Reporting to the Director of Talent Acquisition, the Manager, Talent Systems & Operations is responsible for managing and improving the systems, processes, and workflows that support hiring across KIPP NorCal. This role supports access to clear, reliable hiring data which enables the Talent Acquisition Team to monitor progress, communicate updates, and make informed decisions. This role ensures that Talent systems, including the Applicant Tracking System (ATS) and existing tools (e.g., Google Sheets), are structured, reliable, and easy to use for day-to-day hiring operations. The Manager will lead efforts to reduce manual processes, improve data quality, and support the transition from spreadsheets to more sustainable system-based workflows. In addition to systems management, this role manages a small portfolio of schools, applying data insights to drive strong hiring outcomes and pilot improvements to TA processes. This is a high-impact role at the intersection of operations, systems, and strategy, and is critical to building a more efficient, data-driven Talent Acquisition function that can scale beyond any one individual. This is a hybrid role with the expectation that three days per week be spent onsite at our school campuses or at our Regional Support Office in Oakland.

Requirements

2 - 4+ years of experience in operations, HR operations, recruiting operations, systems administration, or a related field
Experience managing or supporting systems such as ATS, HRIS, CRM, or similar platforms
Experience improving processes, workflows, or systems to increase efficiency and reduce manual work
Experience maintaining data quality and supporting reporting within operational systems
Bachelor’s degree required
Strong problem-solving skills with the ability to identify process gaps and support improvements
Proficiency in tools such as Google Sheets or Excel; ability to maintain trackers and support basic reporting
Systems thinker with the ability to support scalable, efficient, and user-friendly processes
High attention to detail and commitment to data accuracy and consistency
Ability to organize information and present clear, actionable updates to team members
Strong project management and organizational skills; able to manage multiple priorities
Ability to support adoption of systems and processes across a team
Comfortable working in evolving environments and improving existing systems
Strong communication and collaboration skills across teams
Must possess a valid California driver’s license and have access to reliable transportation for work-related travel.

Nice To Haves

Experience working with applicant tracking systems (ATS) and/or HRIS platforms (e.g., UKG, Jobvite, Greenhouse, Workday) preferred
Experience working in or with schools, school systems, or education organizations strongly preferred but not required
Experience in talent acquisition or recruiting environments strongly preferred but not required
Relevant certifications or training in operations, HR systems, or project management preferred but not required

Responsibilities

Ensure accuracy, consistency, and integrity of prospect, candidate, and hiring pipeline data across systems through strong process and data quality practices
Improve system workflows and configurations to support clear visibility into hiring progress
Identify and reduce manual processes, including transitioning away from spreadsheet-based tracking and towards more cohesive dashboards where possible
Build and maintain systems that are well-documented, sustainable, and easy for teams to use
Document systems, processes, and data definitions to ensure clarity and long-term maintainability
Develop and maintain regular operational reporting (weekly, monthly, seasonal) for TA team and school leaders on vacancies, hiring pipeline, and progress towards quarterly goals.
Provide clear visibility into hiring pipeline, open roles, and progress toward hiring goals
Support members of the Talent Acquisition Team with accessible, reliable data to inform updates and decisions
Enable self-service access to data through system-based reporting and dashboards
Manage a small portfolio of schools to support strong hiring outcomes and timelines
Partner with school leaders to advise on hiring strategy and execution
Own end-to-end candidate management for assigned roles
Use data to inform decisions and pilot improvements to TA processes within portfolio
Train and support Talent team members on systems, workflows, and reporting tools
Build team capacity to effectively use systems and access data to support day-to-day work
Promote consistent use of systems and processes across the team
Serve as a key partner to Associate Directors and the Director of Talent Acquisition on systems and operations
Collaborate with cross-functional teams to support alignment on hiring processes and system usage
Partner with the Data Team and members of the Total Employee Experience (TEX) Team on standardized metrics, dashboards, and deeper analysis
Model strong ownership, continuous improvement, and a solutions-oriented approach