Associate, Talent Operations Lead

ICONIQ • New York, NY

7d • $130,000 - $160,000 • Onsite

About The Position

The Human Capital team at ICONIQ is dedicated to attracting, developing, and retaining exceptional talent while fostering a high-performance culture rooted in our values. As our Talent Operations Lead, you will partner closely with Talent Acquisition, Talent Management, and Human Capital Operations to build the processes, systems, and operational excellence that enable our talent programs to scale and deliver an exceptional employee experience.

Requirements

• 6+ years of experience in Talent Operations, Talent Acquisition Operations, Talent Management Operations, Human Resources Operations, Program Management, or a related field.
• Proven success leading complex, cross-functional projects from planning through implementation.
• Experience working with talent technology, including applicant tracking, candidate relationship management, learning management, performance management, and survey platforms.
• Strong project management, stakeholder management, and organizational skills with the ability to balance multiple priorities.
• Experience using reporting and operational metrics to identify trends, risks, and opportunities that inform decision-making.
• Excellent communication skills with the ability to influence stakeholders and drive alignment across teams.

Nice To Haves

• Familiarity with AI tools and technologies is a plus. We value team members who are curious about leveraging AI to enhance productivity, streamline workflows, and drive innovation.

Responsibilities

• Lead Talent Operations across recruiting, learning, development, and talent programs by creating scalable processes, systems, and infrastructure.
• Drive cross-functional projects from planning through execution, partnering with Talent Acquisition, Talent Management, Human Capital Operations, Information Technology, and business leaders.
• Optimize and oversee talent technology, including applicant tracking, candidate relationship management, learning management, performance management, and survey platforms.
• Develop and maintain operational playbooks, governance standards, workflows, and documentation that improve consistency and efficiency.
• Partner on reporting, dashboards, and data governance while ensuring the integrity and quality of talent data.
• Manage external talent vendors, including onboarding, contracts, performance, and ongoing relationships to ensure strong service delivery and value.
• Lead change management, communications, and training that drive adoption of talent systems and programs.
• Identify opportunities to improve Talent Operations through automation, emerging technologies, and AI-enabled solutions.

Benefits

• Comprehensive Medical, Dental and Vision Insurance starting on your first day of employment.
• Life and disability insurance coverage as well as family and wellness benefits including mental health benefits, fertility benefits, and back-up childcare.
• A matching 401(k) program.
• Commuter Benefits program.
• Stipends to support wellness and hybrid working arrangements.
• Professional designations/certifications support.
• Tuition reimbursement.
• Allocation for books and other supplies needed for an individual's coursework.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed