Oliver Wyman - Talent Manager - Chicago

Marsh McLennan•Chicago, IL

4d•Hybrid

About The Position

The Talent Manager is primarily responsible for the staffing and performance management of approximately 40-50 consultants within the Core Consultant Group (CCG), which comprises early-tenured consultants with 0-4 years of experience. The role involves constant communication with consultants to understand their strengths, development objectives, personal preferences, and career goals. The Talent Manager will also interact with Partners and other Talent Managers to assemble consulting teams and address issues. A successful Talent Manager will proactively, delicately, and empathetically balance the needs of the business with the preferences, career goals, and development needs of the consultants to achieve appropriate staffing and talent management outcomes. This is a hybrid role requiring three days per week in the office, with no fully remote option.

Requirements

Bachelor’s Degree or equivalent work experience
3-5 years of relevant professional experience in a fast-paced and dynamic client services business environment
Excellent interpersonal skills and comfort in having conversations with a variety of stakeholders (Partners-Consultants) as well as projecting confidence in the message that you are delivering
Strong Microsoft Excel and PowerPoint skills; as well as an ability to learn new tools and become a super-user of the systems/databases utilized by the TM team
A strong attention to detail and high level of accuracy as you may be asked to juggle several tasks at once; as well as the ability to organize, prioritize and manage own time effectively to meet deadlines
Ability to work with confidential data

Nice To Haves

Management consulting and/or Human Resources experience preferred
Experience in resource management at professional services and/or consulting environment preferred

Responsibilities

Ownership of the project staffing for your consultant population (~40 consultants, in Chicago)
Track your consultant’s performance, skills and development needs to help guide their growth and progression within OW
Assist your consultants with any employee relations issues or general Human Capital questions
Coordinate with the Learning and Development team on appropriate training for your consultants
Ensure consultant files (bio slides, project reviews, technical skills, etc) are kept current and readily available for project proposals
Understand the performance management framework and competency model and how it applies to own consultant's situations
Participate in monthly meetings to discuss consultant performance and highlight any situations that require additional follow up
Support the Regional TM Head in running the semi-annual performance management process; including the analysis of performance outcome results
Help to ensure all projects are staffed via our weekly staffing process (working across the TM community) by understanding the pipeline and what specific skills are needed for each request
Coordinate and interact daily with the TM team to provide “best fit” solutions on projects
Help to make tough staffing decisions across the Industry and Capabilities Teams and ensure we are meeting client needs
When consultants are available; manage all non-billable requests to effectively utilize their time