Talent Management Specialist

Saint Joseph's University•Philadelphia, PA

4d•Hybrid

About The Position

Reporting to the Senior Director for Talent Management, the Talent Management Specialist provides exceptional service to candidates and hiring managers. Acting as the point of contact for questions pertaining to applying, interviewing, and onboarding, the Talent Management Specialist supports the full cycle of the applicant experience. The Talent Management Specialist works closely within the human resources team and with partner constituencies including but not limited to the provost’s office, academic departments, and information technology.

Requirements

Bachelor’s degree in human resources, management or related field (high school diplomas, GEDs, or associate degrees may be considered when complemented with extensive and related work experience)
2-3 years of experience in related setting such as human resources, recruiting, training, and/or higher education
Ability to comfortably navigate programs focused on word processing, spreadsheets, presentations, artificial intelligence, and adapt to new programs
Ability to offer exceptional customer service in a variety of media – email/tickets, phone, Zoom, etc

Nice To Haves

Workday
E-Verify
I-9 processing
foreign national hiring
Google Workplace

Responsibilities

Manages job requisitions in Workday, reviews for completion and compliance; advises hiring managers on best practices when writing job descriptions
Oversees the job offer process by reviewing items such as interview notes, the recommended compensation, and the final candidate’s qualifications
Responds to and troubleshoots candidate and hiring manager questions in Workday and other related systems in a timely manner with a high level of customer service
Partners with HR Office and Compliance Manager to monitor background checks, onboarding and I-9s for completion, reaching out to candidates/employees as needed
Facilitates new hire orientation every other week with flexibility to meet with new hires as needed
Responds to service request tickets and email correspondences in a timely, helpful fashion
Delivers training to new hiring managers through individual consultations or in facilitated group sessions
Supports events sponsored by the HR department (SJU Thanks U, Employee Recognition Awards, etc)
Provides front desk coverage in the absence of HR Office and Compliance Manager
Meets with employees in University City as needed
Gives feedback to Senior Director and other parties to improve the Workday system and enhance the hiring manager and candidate experience
Audits written materials for accuracy and updating as changes are made in the system or to our processes
Identifies AI-powered and human-informed processes to increase efficiency and service as approved by the University and the department
Performs other duties as assigned