Talent & Growth Planning & Ops Consultant

The Walt Disney Company • Burbank, CA

8d • Hybrid

About The Position

The Talent & Growth Center of Excellence (T&G COE) is responsible for defining and delivering enterprise-wide talent strategies—spanning talent management, leadership development, executive experiences, skills foundations, performance, potential, and succession planning. The team designs integrated, data-driven solutions that help the organization know, grow, and prepare its talent, while enabling consistent, scalable practices across all segments. The T&G Planning & Operations Consultant is a key member of the T&G Operations team, independently supporting and leading key aspects of the end-to-end execution of virtual and in person delivery of learning programs, courses, and leadership offerings. This role ensures seamless participant engagement, logistical readiness, and high-quality delivery execution across T&G's portfolio of offerings. The Consultant partners closely with the Planning and Operations team, T&G program teams, facilitators, and enterprise partners to coordinate operational elements including participant registration, communications, scheduling, materials preparation, and delivery logistics, supporting consistent execution across the Plan–Design–Launch–Measure–Sustain operating model.

Requirements

• 2–4 years of experience in event coordination, learning delivery, project coordination, hospitality, or similar operational roles.
• Strong organizational and planning skills with high attention to detail.
• Ability to manage multiple tasks, schedules, and stakeholders in a fast paced environment.
• Strong written and verbal communication skills.
• Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint, Outlook), with the ability to create documents, presentations, and spreadsheets to support day-to-day operations.
• Comfort with technology platforms (e.g., Teams, learning systems, registration tools).
• Ability to build strong, service-oriented relationships with partners and participants.

Nice To Haves

• Experience supporting virtual and in person learning delivery.
• Familiarity with T&G programs, offerings, or talent development processes.
• Experience with enterprise registration, communication, or event management systems.
• Experience with facilitation.

Responsibilities

• Independently plan and execute for virtual and in person delivery of T&G programs and services, learning experiences, and leadership offerings.
• Coordinate end to end event logistics including scheduling, venue/room setup, technology checks, facilitator needs, and contingency planning.
• Ensure delivery readiness by preparing agendas, run of show documents, materials, and course collateral.
• Prepare and organize program materials for virtual and on site sessions, ensuring accuracy and proper distribution.
• Lead live session execution, including welcoming participants, managing chat/Q&A, coordinating breakout rooms, and supporting facilitators.
• Ensure facilitators are prepared and ready for all sessions.
• Proactively identify opportunities and partner with the broader team to streamline logistics, improve communication flows, and enhance overall delivery effectiveness.
• Contribute to maintaining, reviewing, and improving Standard Operation Procedures (SOPs) and delivery readiness checklists.
• Independently manage participant registration, enrollment tracking, waitlists, and confirmations using enterprise systems and tools.
• Ensure participant communications, including pre work, reminders, and post session follow ups, are timely and accurate.
• Serve as a responsive point of contact for participant inquiries, resolving issues quickly and professionally.
• Partner with leadership to proactively prioritize work, align on timelines, and execute program requirements.
• Partner with T&G Shared Services, Project Management Office (PMO), and Program Leadership to ensure operational elements align with program intent and experience goals.
• Build strong working relationships across the T&G COE and with facilitators to ensure smooth and consistent learner experiences.

Benefits

• A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed