Talent Engagement Specialist
About The Position
Assists customers with administrative office duties such as online navigation, copying, scanning, printing, and faxing Provides customers with information regarding job fairs, workshops, and additional events of interest Helps with front desk coverage, incoming chats, and other customer support inquiries across the region Schedule’s appointments and workshops for customers using required tools Facilitates referrals utilizing established systems and delivers instruction to job seekers prior to taking assessments Participates in recruiting efforts and prepares job seeker correspondence for PA CareerLink® Travels occasionally to other office locations as needed
Requirements
- High School Diploma/GED
- one to two years of clerical or admin experience
- Excellent interpersonal and communications skills, both verbal and written
- Proficient with computer navigation and Microsoft Office
- Demonstrated ability to identify challenges and implement solutions in a timely manner
- Ability to work independently with minimal supervision while remaining flexible and collaborative in a team environment
Nice To Haves
- Preferred proficiency in Spanish, including speaking, reading, and writing
Responsibilities
- Assists customers with administrative office duties such as online navigation, copying, scanning, printing, and faxing
- Provides customers with information regarding job fairs, workshops, and additional events of interest
- Helps with front desk coverage, incoming chats, and other customer support inquiries across the region
- Schedule’s appointments and workshops for customers using required tools
- Facilitates referrals utilizing established systems and delivers instruction to job seekers prior to taking assessments
- Participates in recruiting efforts and prepares job seeker correspondence for PA CareerLink®
- Travels occasionally to other office locations as needed
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
