Engagement Specialist

Lifeline Connections • Vancouver, WA

2d • $19 - $20

About The Position

Lifeline Connections is a community-based behavioral health organization that specializes in providing confidential and compassionate care to individuals who experience substance use and/or mental health conditions. Our Vision - As the premier provider of substance use and mental health services in the Pacific Northwest, we are respected and the most trusted resource for behavioral health treatment and whole-person care. We provide a comprehensive continuum of coordinated quality services, foster enduring relationships, and empower our communities to truly thrive. Our Mission - Through superior customer service, high quality programs, and well-trained and dedicated staff, we inspire hope and support lifesaving changes for people affected by substance use and mental health conditions. MAJOR DUTIES: The Engagement Specialist works under the supervision of the Team Lead Program Director. The specialist provides outreach and engagement services with the purpose of increasing referrals and participant engagement in the Outpatient Competency Restoration Program (OCRP). This position provides clinical services to agency patients. In providing these services, the incumbent performs the following duties independently: Co-outreach with forensic navigators to potential OCRP enrollees in jails and the communities to build rapport, explain OCRP services, and reduce barriers to OCRP enrollment; Attend court with enrollees and, when requested, provide information about the contractor's program and resources; Provide outreach to OCRP enrollees in the community as they begin the program and if they disengage from services in order to re-engage and encourage completion of OCRP; Identify barriers to client attending and addressing them (i.e., different day/time, lack of transportation, etc.); Support with transportation of clients; Assess and evaluate client needs, strengths, goals and resources; Collaborate with system partners to include FHARPS, FPATH and the DSHS forensic navigators; Conduct presentations on OCRP process and services to courts or other legal system partners; As appropriate and when needed, facilitate group activities or individual treatment sessions to address specific Barriers to Competency and to assist the client with the following: Courtroom Knowledge and Understanding, Optimal Symptom Management, Relaxation and Coping Skills, and Effective Communication (with attorneys and others in the court system), through utilization of the CORE modules and other treatment modules embedded within the Breaking Barriers Competency Restoration Program; Other tasks as approved by the program director toward the goal of increasing referrals and participant engagement;

Requirements

• Bachelor’s degree in a social field required
• Obtain and maintain a Washington State agency affiliated counselor credential
• Willing to be trained as a Subject Matter Expert in Breaking Barriers Competency Restoration Program
• Current unencumbered driver license and proof of car insurance
• Good verbal and written communication skills
• Great attendance
• Ability to work well with others

Nice To Haves

• Experience working in the behavioral health field or criminal justice system with adults preferred

Responsibilities

• Co-outreach with forensic navigators to potential OCRP enrollees in jails and the communities to build rapport, explain OCRP services, and reduce barriers to OCRP enrollment
• Attend court with enrollees and, when requested, provide information about the contractor's program and resources
• Provide outreach to OCRP enrollees in the community as they begin the program and if they disengage from services in order to re-engage and encourage completion of OCRP
• Identify barriers to client attending and addressing them (i.e., different day/time, lack of transportation, etc.)
• Support with transportation of clients
• Assess and evaluate client needs, strengths, goals and resources
• Collaborate with system partners to include FHARPS, FPATH and the DSHS forensic navigators
• Conduct presentations on OCRP process and services to courts or other legal system partners
• Facilitate group activities or individual treatment sessions to address specific Barriers to Competency and to assist the client with the following: Courtroom Knowledge and Understanding, Optimal Symptom Management, Relaxation and Coping Skills, and Effective Communication (with attorneys and others in the court system), through utilization of the CORE modules and other treatment modules embedded within the Breaking Barriers Competency Restoration Program
• Other tasks as approved by the program director toward the goal of increasing referrals and participant engagement

Benefits

• Lifeline Connections strives to be your employer of choice by offering our regular/full-time employees a generous benefits package.
• Our plans cover 85% of medical, dental, and vision costs at the employee level and 75% for all dependent plans.
• The majority of out-of-pocket costs (i.e. co-pays, prescriptions, and deductibles) under our medical plans are also covered.
• We also offer other benefits, such as: employer paid Short Term Disability, Long Term Disability, Life Insurance, and supplemental coverage.
• Our full-time employees and some part-time employees also qualify for our 401(K) plan that matches dollar for dollar up to 5%.
• On top of all that, our full-time employees receive approximately 4 weeks of paid time off during their first year of employment (accrual rates increase with years of service), as well as 1 personal holiday and 12 paid holidays per year!
• There are many other supplemental benefits we are glad to offer such as tuition reimbursement and discounted cellular service amongst others.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level