Talent Engagement Specialist

EquusPittsburgh, PA
1d$21

About The Position

In this Talent Engagement role, you will be an integral part of the Operational team, responsible for greeting clients and managing the reception area, client outreach, and appointment scheduling. In this role, it is integral that you manage client information in the database and see each client through to completion. You will support management by gathering needed data and generating reports. In this role, you will also assist with new participant orientations and assembling all necessary informational materials or packets. Respond to business phones including directing callers to appropriate staff, responding to voicemail messages within 24 hours of receipt, scheduling client appointments and reaching out to clients who fail to report for appointments Seek out process improvements to improve the company Manage and direct office communications

Requirements

  • Self‑motivated, adaptable team player with a strong commitment to supporting organizational goals.
  • Demonstrated strength in organizational, interpersonal, and verbal/written communication skills.
  • Highly driven with the ability to manage multiple priorities efficiently in a fast‑paced environment.
  • Proven problem‑solver with a proactive approach to identifying issues and implementing effective solutions.
  • Comfortable building meaningful connections with others both in person and over the phone.
  • Possess a High School Diploma or GED (or higher) and bring 1–2 years of clerical or administrative experience, ready to contribute and make a positive impact.

Responsibilities

  • Greeting clients and managing the reception area
  • Client outreach
  • Appointment scheduling
  • Manage client information in the database
  • See each client through to completion
  • Support management by gathering needed data and generating reports
  • Assist with new participant orientations
  • Assembling all necessary informational materials or packets
  • Respond to business phones including directing callers to appropriate staff
  • Responding to voicemail messages within 24 hours of receipt
  • Scheduling client appointments
  • Reaching out to clients who fail to report for appointments
  • Seek out process improvements to improve the company
  • Manage and direct office communications

Benefits

  • extensive learning opportunities
  • networking programs

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

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