Talent Enablement Manager

ABM•Mountain View, CA

4d•$130,000 - $190,000•Hybrid

About The Position

ABM is a leading provider of facility solutions, helping clients maintain a clean, safe, and productive environment. We are proud to partner with a leader in autonomous vehicle technology, to deliver exceptional facilities services. As the Talent Enablement Manager , you will be a vital part of our on-site leadership team, focused on creating an environment where every employee feels valued, supported, and empowered to succeed. Position Summary The Talent Enablement Manager (People Operations Manager) is a strategic partner and hands on leader responsible for driving workforce capability, engagement, and operational excellence. This role will lead a small team designed to implement critical talent initiatives including onboarding, learning and development, and employee engagement, ensuring alignment with ABM standards and the client’s high-performance culture. By leveraging ABM’s enterprise resources and Centers of Excellence, the position integrates best practices, SOPs, and training frameworks into site operations to deliver consistency, compliance, and innovation. The ideal candidate will combine expertise in talent management with strong collaboration skills to influence stakeholders at all levels. Success requires a proactive, data-driven approach to designing programs that close skill gaps, accelerate time-to-productivity, and enhance retention. This role thrives in a fast-paced environment, balancing strategic planning with hands-on execution to create an exceptional employee experience and support ABM’s commitment to operational excellence. Position will report into the Vice President of Learning & Talent Development with a heavy dotted line into the onsite ABM leadership team. This is a Hybrid Role (onsite Mon-Thu) located in the San Jose Metropolitan Area (Silicon Valley), CA Pay: $130,000–$190,000 The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program. Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2026 Employee Benefits | Staff & Management

Requirements

Bachelor’s degree in training and development, human resources, business administration, or a related field.
A minimum of 7 plus years of progressive experience in people operations, training and development, human resources, or similar leadership role, with a strong focus on employee engagement and talent management.
Demonstrated ability to develop and implement effective training, onboarding, and employee development programs that yield measurable results.
Exceptional communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels, from front-line employees to senior leadership.
A strategic and proactive mindset with the ability to identify complex problems and develop practical, effective solutions.
AI literacy by leveraging AI-driven tools and principles to enhance employee performance and experience.
The ability to thrive in a fast-paced, high-growth environment and manage multiple priorities with a sense of urgency.

Nice To Haves

Direct experience working in facilities management environment, operations, or a similar service-oriented industry is highly preferred.

Responsibilities

Enterprise & Center of Excellence Collaboration Function as a strategic connector between the client account and ABM’s enterprise resources, ensuring full utilization of established SOPs, best practices, and talent development programs.
Collaborate with ABM Centers of Excellence and cross-functional teams to integrate enterprise-level initiatives into site operations, driving consistency, compliance, and innovation.
Leverage corporate tools, training modules, and frameworks to enhance local execution, ensuring alignment with organizational standards and client expectations.
Learning & Talent Management Lead the onsite training initiatives from design, implementation, and continuous improvement of a comprehensive learning and development program for all on-site employees, in close partnership with ABM’s Learning & Talent Development Team.
Identify critical skill gaps and future capability needs and collaborate with stakeholders to create targeted training curricula covering both technical skills (e.g., equipment operation, preventive maintenance) and essential soft skills (e.g., communication, leadership, customer service).
Leverage existing ABM training modules while tailoring programs to client-specific requirements, ensuring alignment with operational excellence, safety standards, performance, and cultural expectations.
Measure program effectiveness through engagement, completion rates, and performance outcomes, using insights to refine and scale initiatives that drive workforce capability and career growth.
Onboarding & Talent Acquisition Develop and execute data-driven hiring strategy in partnership with corporate Talent Acquisition to attract and secure top-tier talent for all open positions (current & future).
Create behavioral-based interviewing tools and assessments for ABM hiring managers to make informed and effective hiring decisions.
Own the candidate experience post-offer, delivering a professional, engaging, and brand-aligned process that reflects ABM and the client’s values.
Design and lead a seamless onboarding experience that equips new hires with the tools, resources, and confidence to succeed from day one, ensuring alignment with ABM standards and client expectations.
Track and measure onboarding and hiring effectiveness, leveraging insights to refine processes, reduce time-to-productivity, and strengthen retention.
Employee Engagement Design and execute proactive engagement programs and strategies that elevate morale, strengthen satisfaction, and improve retention across all levels of the workforce.
Implement regular pulse checks and feedback loops to capture employee sentiment, identify emerging trends, and provide actionable insights to leadership.
Analyze engagement data and present solutions or process improvements that optimize both employee experience and client outcomes.
Champion initiatives that build a positive, inclusive, and high-performance culture, ensuring alignment with ABM’s core values and the client’s environment.