Talent Development Technical Specialist II

NASA Jet Propulsion Laboratory

5d•$87,568 - $108,992•Hybrid

About The Position

New ideas are all around us, but only a few will change the world. That’s our focus at JPL. We ask the biggest questions, then search the universe for answers—literally. We build upon ideas that have guided generations, then share our discoveries to inspire generations to come. Your mission—your opportunity—is to seek out the answers that bring us one step closer. If you’re driven to discover, create, and inspire something that lasts a lifetime and beyond, you’re ready for JPL. Located in Pasadena, California, JPL has a campus-like environment situated on 177 acres in the foothills of the San Gabriel Mountains and offers a work environment unlike any other: we inspire passion, foster innovation, build collaboration, and reward excellence. The Talent Development (TD) team is responsible for the consultation, design, development and delivery of learning solutions to equip JPL employees with the right skills and capabilities needed for their role. Our vision is to engage our learners through adaptive, personalized learning experiences that target their continuous learning needs. We currently have an opportunity for a Talent Development Technical Specialist II, reporting to the Manager of Talent Development within Human Resources. As the TD Technical Specialist, you will be serving as a Learning Experience Designer, responsible for the design and development of innovative learning solutions and curricula for JPL’s strategic priorities, roles and focus areas. Using a blend of design thinking and instructional design methodologies, you will work in partnership with sponsors, stakeholders and subject matter experts to translate business problems into measurable and effective learning solutions that improve business performance and focus on bringing the best learning experience for our employees. You will be responsible for designing user-centric learning solutions for a hybrid learning environment and well versed in personalizing and integrating learning into the day-to-day of the modern learner. The ideal candidate is a self-starting leader with a passion for instructional design, exceptional project management skills, and strong collaboration and communication skills. The primary tools and systems you will work closely with include but not limited to Articulate Storyline, Articulate Rise, Camtasia, Degreed, the Learning Management System (LMS), and LinkedIn Learning.

Requirements

Typically requires a bachelor’s degree in adult learning and instructional design or similar discipline, with a minimum of 3 years’ work experience or a master’s degree with 1 year work experience.
Must have at least four years’ experience in Instructional Design and Curriculum Development.
Strong experience in developing and delivering learning for a hybrid learning environment using both synchronous and asynchronous learning modalities.
Demonstrated proficiency in learning design software such as Articulate Rise, Camtasia, and Adobe Creative Suite.
Strong experience in facilitating collaborative workshops
Working knowledge of Adult Learning Theory and Cognitive Behaviors.
Ability to handle multiple projects simultaneously.
Excellent written and oral communication skills.

Nice To Haves

Experience in designing and implementing learning for a technical workforce encompassing IT, business, engineering and other technical professionals.
Experience in leading change management for learning projects through effective communication and user adoption plans.
Experience applying design thinking principles.
Experience in working with cross functional roles and disciplines.
Ability to work autonomously with multiple stakeholders.

Responsibilities

Serve as a trusted learning advisor on effective, leading-edge learning solutions for the modern learner in a hybrid learning environment.
Collaborate with subject matter experts across multiple disciplines / functional roles to translate business needs into learning specifications.
Execute with strong project management skills the end-to-end design, development and delivery of curriculum development plans and learning programs.
Design, develop and deliver innovative learning solutions utilizing a variety of asynchronous and synchronous methods including videos, eLearning, instructor-led content (both virtual and in person), job aids, tool kits, guides, learning portals, and simulations.
Apply design thinking methodologies to address true business and user needs into measurable learning solutions.
Collaborate with subject matter experts to define business & learner objectives, development priorities and implementation plans.
Work in partnership with others on the Talent Development Team to design and develop learning products.
Facilitate the delivery of pilot programs and package for hand-off to stakeholders.
Assess the effectiveness & business impact of learning solutions through evaluation techniques.
Oversee the maintenance and retirement of learning solutions.
Serve as a key consultant to assigned business partners, provide thought leadership to expand learning experiences and improve team performance.
Partner with Human Resource Business Partners to facilitate learning experiences, programs, workshops, and/or activities that align with business and team needs.
Areas of responsibility can include mentoring, team effectiveness, teambuilding, leadership, and professional development.