Talent Development Program Manager

Pacific Life • Omaha, NE

1d

About The Position

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Talent Development Program Manager to join our Talent Management team in Omaha, NE. As a Talent Development Program Manager, you’ll move Pacific Life, and your career, forward by managing training vendor relationships for specific functional areas (e.g., Technology) and curating learning in support of other Talent Management activities. This role is critical to improving performance within our organization by enabling employees to deepen their capabilities and skills, particularly in key functional areas. You will fill a new role that sits on the People Experience (PX) team within Talent Management, reporting directly to the Director of Talent Development. You will work as an individual contributor, and your colleagues will include other Talent Management professionals across Talent Development, Talent Programs, Employee Experience, Organizational Development and Change Management.

Requirements

• Bachelor’s degree in HR, Information Technology, Education, Industrial-Organizational Psychology, or related field
• 7+ years of experience in learning and development, organization development, or talent management
• Demonstrated experience sourcing and managing external training vendors
• Familiarity with learning systems and platforms
• Ability to engage stakeholders and align programs with business needs
• Comfortable working in a fast-paced, evolving business environment
• Ability to manage talent programs from concept to close
• Experience managing multiple complex projects

Nice To Haves

• Experience in the insurance or financial services industry
• Demonstrated strength in operational discipline
• Understanding of Adult Learning Theory
• Experience in Instructional Design
• Strategic thinker with strong project management capabilities
• Exceptional stakeholder management and communication skills
• Experience working globally and supporting a matrixed organization
• An Enterprise mindset
• A passion for creative and commercial learning solutions

Responsibilities

• Source, evaluate, and manage vendors for programs across the Enterprise (e.g. PL Technology, GenAI Academy, etc.) to deliver targeted and effective training solutions in support of organizational priorities
• Source, evaluate, and manage vendors for various instructional design needs
• Collaborate with business leaders, Talent Development colleagues, and HRBPs to define learning goals and understand training needs to inform vendor sourcing and overall training program management
• In conjunction with Talent Management leadership and the People Experience PMO, ensure that the program of work is rooted in strategy and Pacific Life’s Values and Behaviors
• Work with the Talent Development team to ensure that the program calendar is appropriate to maximize learning engagement
• Coordinate with Procurement through contracting processes
• Monitor SLAs with the vendor, adjusting as needed to meet functional training requirements of Pacific Life
• Deliver feedback to vendors on required training enhancements and manage updates accordingly
• Partner with Organizational Development and Change Management Consultants to curate content in support of changes resulting from their work with the business
• Provide program management support for Talent Development programs

Benefits

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
• Paid Parental Leave as well as an Adoption Assistance Program
• Competitive 401k savings plan with company match and an additional contribution regardless of participation

What This Job Offers

• Job Type: Full-time
• Career Level: Manager