Talent and Organizational Development Manager

National Insurance Crime Bureau•Oak Brook, IL

6d•Hybrid

About The Position

With a 110-year heritage, the National Insurance Crime Bureau (NICB) is the nation's premier not-for-profit organization dedicated exclusively to fighting insurance fraud and crime. NICB membership includes more than 1,200 property-casualty insurance companies, vehicle rental companies, auto auctions, vehicle finance companies, self-insured organizations and strategic partners. Beyond our membership, our more than 400 employees work with law enforcement agencies, technology experts, government officials, prosecutors, international crime-fighting organizations and the public to lead a united effort to prevent and combat insurance fraud and crime. A career with the National Insurance Crime Bureau (NICB) is rewarding and fulfilling to people who have the passion to play an important role in combating insurance fraud and vehicle crime. At the NICB, we know our people are our competitive advantage, and so, we offer a work atmosphere that is second to none. The Talent and Organizational Development Manager is responsible for building, managing, communicating, and executing a talent development strategy. This person will conduct a thorough needs assessment to design, develop, and implement a variety of training programs and processes, ensuring alignment with NICB’s culture and strategic plan.

Requirements

Bachelor’s Degree in Human Resources, Organizational Development, or related field required.
5-7 years of experience in Talent Management, Training, Leadership Development, and/or Organizational Development required.
5+ years of hands-on designing, developing, and facilitating training programs required.
Strong training facilitation and presentation skills
Resourceful and willing to research new and/or enhance existing initiatives
Exceptional verbal and written communication skills
Excellent interpersonal skills to interface successfully with all levels of employees, and external partners
Strong organizational skills and attention to detail
Strong coaching skills
Effective planning and project management skills

Nice To Haves

Leadership Development Certifications (e.g. DDI, Certified Situational Leadership® Trainer) and Assessment Certifications (e.g. MBTI, DiSC, StrengthsFinder) a plus.
Experience with ADP Workforce Now, LinkedIn Learning, and Learning Management Systems preferred.
Experience with building and maintaining SharePoint sites preferred.

Responsibilities

Develop, implement, and maintain a talent development strategy and framework to align with NICB’s culture, strategic plan, and business needs.
Conduct a comprehensive needs assessment to highlight areas for growth and desired capability-building, as well as skill gaps.
Utilize results to develop and implement talent management initiatives to include onboarding programs, employee training, career development, supervisory/management training, and leadership development.
Design and develop (internally or combined with external partners) thoughtful, targeted, and effective training and development programs that meet the identified organizational needs and future growth.
Deliver engaging training programs using a variety of platforms to meet diverse learning needs in a largely remote and dispersed workforce.
Conduct ongoing evaluations to assess program effectiveness and recommend modifications for future programming.
Support training needs of the performance management cycles (goal setting, midyear reviews, year-end reviews), including enhancing instructional materials and building out development plans.
Develop and partner with department leads to develop organizational onboarding program.
Partner with the VP, HR to develop and execute succession planning to ensure a pipeline of future leaders.
Collaborate with leadership to identify high-potential talent and create development plans to prepare them for key leadership roles.
Advise and coach leaders on talent development best practices, offering insights and guidance.