Talent Advisor

Surge Staffing • Monroeville, PA

21h • Onsite

About The Position

Surge Staffing is seeking an energetic, motivated Talent Advisor who thrives in a fast-paced, people-focused environment. The ideal candidate is driven, personable, and has a professional phone presence. This is a full-time, internal position offering the opportunity to grow your career with a dynamic, nationwide staffing organization. Immediate consideration will be given to qualified candidates. This position blends customer service, recruiting, and sales—making it an excellent opportunity for someone eager to grow in a rewarding, people-oriented career.

Requirements

• High school diploma required; college coursework or equivalent experience preferred.
• Previous customer service or sales experience strongly preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and internet research tools.
• Reliable transportation and ability to travel to client sites as needed.
• Strong communication, organizational, and problem-solving skills.
• Self-motivated, sales-minded, and able to work both independently and as part of a team.
• Ability to thrive in a fast-paced, deadline-driven environment.

Nice To Haves

• Experience in staffing, human resources, or a related service industry is a plus.
• Supervisory or leadership experience is advantageous.

Responsibilities

• Deliver exceptional customer service to clients and temporary associates.
• Source candidates using job boards, resume databases, and internal talent pools to fill client needs quickly and accurately.
• Recruit, interview, and onboard candidates while maintaining a strong, reliable workforce.
• Strategically match candidate skill sets with client requirements.
• Serve as a professional and dependable liaison between associates and clients.
• Conduct service calls to ensure customer satisfaction and develop new business opportunities.
• Build and maintain client relationships through proactive communication and problem-solving.
• Promote additional company products and services to existing and prospective clients.
• Implement and manage marketing initiatives, including sales calls, direct mail, and public relations activities.
• Support and coach temporary associates to ensure high performance and job satisfaction.
• Resolve issues and complaints from associates, clients, and internal partners promptly and professionally.
• Maximize billable hours and contribute to branch growth and profitability.
• Perform administrative duties that support branch operations and quality standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED