PEAK - Talent Acquisition Specialist

University of OklahomaNorman, OK
Onsite

About The Position

Provides requisition and applicant management and customer service support to applicants and departmental users. This role involves supporting the recruiting system, assisting applicants with document issues, hiring process, resume, and cover letter guidance. The specialist will post requisitions, manage job listings and candidate referrals, and communicate with hiring departments and applicants to complete hires. They will also assist departments in moving qualified applicants through the hiring process, troubleshoot technical issues, conduct background and driver's license checks, and provide support to various hiring programs.

Requirements

  • Bachelor's degree
  • Equivalency/Substitution: Will accept 48 months related experience in lieu of the Bachelor's degree for a total of 54 months related experience
  • 6 months of customer service or related experience
  • Proficient in Microsoft Office (Word, Excel, Outlook)
  • Detail oriented for accuracy of data and information
  • Strong customer service orientation
  • Ability to interact with a diverse customer base, including students, hiring managers and the general public
  • Ability to communicate effectively verbally and in writing
  • Highly organized and ability to handle multiple projects and deadlines
  • Ability to build rapport with students, faculty and staff
  • Ability to produce reports and complete work within deadlines

Responsibilities

  • Provides recruiting system support, assisting applicants with questions around document issues, hiring process, resume, and cover letter guidance.
  • Posts requisitions, to include but not limited to proofreading, cross checking information, and creating prescreening questions.
  • Manages job listings and candidate referrals for students and staff positions.
  • Communicates with hiring departments, applicants, and completing hires.
  • Works with departments to move qualified applicants through the hiring process.
  • Assists recruiting assistants and hiring managers on ways to improve job listings and follow-up with expired listings.
  • Helps departmental users with questions and troubleshoots technical issues.
  • Conducts background and driver's license checks to include but not limited to processing requests, communicating with hiring departments and applicants, working with vendor on problems, and filing documents.
  • Provides support to hiring programs such as PEAK, Work-Study, Learn & Earn Student Jobs, OU Connect service listings, and the Student Job Location Program.
  • Participates in special projects.
  • Performs various duties as needed to successfully fulfill the function of the position.
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