Talent Acquisition Manager

Saatva • New York, NY

1d • $100,000 - $120,000 • Hybrid

About The Position

Saatva is seeking an operational, strategic, and results-driven Talent Acquisition Manager to evolve our recruitment function. As we scale our physical footprint and customer service operations, we need an optimization champion who can take us to the next level with incredible efficiency. In this role, you will own the talent acquisition engine, overseeing the hiring of more than 150 retail employees, and a small number of corporate roles, per year. You will lead and mentor a TA Coordinator, manage external agencies, and remain close to the action by jumping in hands-on with recruitment for key positions. Your core mission is to solve our current speed bottlenecks, dramatically driving down time-to-fill and cost-per-hire without sacrificing quality or candidate experience.

Requirements

• 5+ years of full-cycle recruiting experience, with a heavy emphasis on high-volume environments (e.g., retail, customer support, or hospitality).
• At least 1–2 years of people management or mentorship experience required.
• Process improvement experience and a track record
• Advanced proficiency with Greenhouse ATS and familiarity with ADP HRIS. Proven ability to optimize tech stacks to automate manual recruiting workflows.
• A proven track record of successfully improving key talent metrics like Time-to-Fill and Cost-per-Hire.
• Experience building or delivering interview training modules to hiring managers and cross-functional teams.
• Exceptional operational acumen; you inherently know how to balance candidate experience, hiring speed, and cost efficiency without compromising results.

Responsibilities

• Audit and evolve our current recruitment workflows to eliminate bottlenecks, accelerate hiring velocity, and address feedback regarding process speed.
• Strategy and execution for hiring 150+ entry-level retail and customer service professionals annually, ensuring pipelines remain robust, diverse, and aligned with retail opening schedules.
• Optimize our technology stack, ensuring seamless workflow automation and clean data integration between Greenhouse (ATS) and ADP (HRIS).
• Continue and scale our interview training program for the retail operations team, empowering field managers to interview effectively, compliantly, and in alignment with Saatva's brand voice.
• Direct, mentor, and elevate a TA Coordinator. Evaluate and manage external staffing agencies, holding them accountable to strict cost, quality, and performance metrics.
• Establish, track, and report on key talent metrics (time-to-fill, cost-per-hire, quality of hire) to demonstrate clear ROI to executive leadership.

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) Plan with Employer Match
• Paid Vacation
• Eligibility for company performance-based bonuses
• FSA, HSA, and Commuter Benefits
• Discounted Gym Membership
• Employee Referral Bonus Program
• Significant discounts on Saatva products for you, your friends, and your family.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed