Talent Acquisition Manager

Critical Mass • San Jose, CA

43d

About The Position

Critical Mass is seeking a strategic Talent Acquisition Manager to lead and scale our recruitment efforts across Latin America, with a primary focus on Costa Rica and expanded reach into Colombia. This is a key role responsible for developing and executing regional hiring strategies, fostering strong partnerships with internal and external stakeholders, and driving the success of a high-performing LATAM recruitment team. You'll work in a dynamic, creative environment where innovation and collaboration are valued, and where building exceptional teams directly impacts our regional growth.

Requirements

• 5+ years of full-cycle recruitment experience, preferably in high-growth or digital agency environments
• 3+ years of experience leading and scaling recruitment teams across geographies
• Deep understanding of the LATAM talent market, including sourcing channels, cultural nuances, and employment landscape
• Fluency in both English and Spanish (written and verbal)
• Strong stakeholder management skills and ability to influence at all organizational levels
• Proficiency with Applicant Tracking Systems - Greenhouse and Workday
• Strategic mindset with strong analytical and communication skills
• Genuine passion for building teams and developing talent

Nice To Haves

• Experience in Workday would be an asset.

Responsibilities

• Develop and execute talent acquisition strategies tailored to local LATAM market dynamics while aligning with global business goals.
• Source talent proactively through networking, direct outreach, and modern recruitment tools.
• Develop deep knowledge of key talent markets and channels across the region.
• Work closely with business leaders across functions to understand hiring needs, provide talent insights, and influence hiring decisions at all organizational levels.
• Coach and develop LATAM-based Talent Acquisition Associates.
• Foster a collaborative culture that emphasizes growth, performance, and continuous improvement.
• Monitor recruitment KPIs, report on progress against hiring goals, and identify market trends to improve team effectiveness and inform strategy.
• Ensure effective use of our Applicant Tracking System, including job postings, candidate lifecycle management, and data accuracy to support scalable processes.
• Build Critical Mass's reputation as an employer of choice across digital agency talent networks in LATAM.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed