Talent Acquisition Manager
Jackson Hewitt - Headquarters
•$55,000 - $70,000•Remote
About The Position
The Talent Acquisition Manager leads talent acquisition strategy and staffing execution for Company-Owned field operations. This role manages a team of recruiters supporting assigned regions and oversees seasonal staffing readiness, recruiting systems, and vendor partnerships. Working cross-functionally, the TA manager drives timely hiring, consistent processes, effective issue resolution, and alignment with business workforce needs.
Requirements
- 5+ years of experience in high volume recruiting, human resources, or retail management
- Ability to demonstrate highly proficient Excel skills with the ability to design formulas, pivot tables, manipulate data, and work with large data sets
- Experience managing candidate pipelines and requisitions within an ATS.
Nice To Haves
- Bachelor’s degree in human resources or business preferred
- 2+ years of experience in a leadership or lead role preferred
- Experience consulting/advising with leaders on recruiting, interviewing, and selecting candidates preferred
- Experience with continuous improvement and agile practices
Responsibilities
- Develop and implement sourcing strategies to meet forecasted staffing needs.
- Identify recruiting tools and targeted channels to attract active and passive candidates.
- Build and strengthen the employment brand through internal and external resources.
- Lead the COO Talent Team through coaching, mentoring, payroll oversight, and escalation resolution.
- Lead cross-departmental HR and recruiting initiatives.
- Partner with FP&A and HRBPs on ADM and DM hiring, compensation, employee referral and bonus reporting.
- Partner with COO field leaders to understand recruiting needs and resolve regional staffing issues.
- Communicate hiring timelines, onboarding blackout dates, system updates, compliance requirements, and seasonal milestones.
- Consistently participate in office hour calls, recruiting calls, and Teams communications to reinforce expectations and drive consistent execution.
- Manage CareerPlug and Indeed vendor relationships, sourcing effectiveness, sponsorship performance, and return on investment.
- Oversee CareerPlug requisition setup, system maintenance, audits, and UKG Onboarding integrations.
- Monitor recruiting tickets, the Recruiting Inbox, and Teams channels to ensure timely issue resolution.
- Partner with HRIS to analyze Staffing Funnel and recruiting metrics.
- Evaluate hiring funnel movement and recruiting performance to inform business decisions.
- Develop and deliver recruiting and onboarding training, job aids, SOPs, templates, checklists, trackers, and process documentation.
- Lead seasonal staffing readiness across recruiter execution, requisition strategy, candidate pipelines, reporting, issue resolution, and field communication.
Benefits
- Competitive Salary + Bonus
- Unlimited Paid Time Off + 12 Paid Holidays
- 401k + Match
- Medical, Dental, and Vision
- Pet Insurance
- Company Celebrations and Appreciation Events
- Fast-paced, innovative culture with an open and collaborative environment
- Ample opportunity to develop core and new skillsets and have a stake in your own success
- Freedom to create your best work and make a visible impact on the organization
- Opportunities for advancement within the organization
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What This Job Offers
Job Type
Full-time
Career Level
Manager
