EMEA Talent Acquisition Leader

TTEC•Melbourne, FL

2d•Onsite

About The Position

As our Talent Acquisition Leader for EMEA, you will play a critical role in building the talent strategies that enable our business to grow, transform, and succeed across multiple countries and cultures. This is a strategic and hands-on leadership opportunity for an experienced talent acquisition professional who thrives in a fast-paced environment. You'll lead recruitment delivery across the region, develop innovative sourcing strategies, partner with senior business leaders, and drive best-in-class hiring practices that attract exceptional talent. If you're passionate about talent, leadership, continuous improvement, and creating outstanding candidate and stakeholder experiences, we'd love to hear from you.

Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent professional experience.
Significant experience leading talent acquisition teams within a corporate, agency, BPO, contact centre, or high-volume recruitment environment.
Experience managing recruitment across multiple countries and markets within EMEA.
Proven success in developing and executing recruitment strategies that support business growth.
Experience partnering with senior leaders and influencing hiring decisions.
Strong knowledge of sourcing methodologies, talent market mapping, and candidate engagement strategies.
Experience working with Applicant Tracking Systems (ATS) and recruitment technologies.
Strong understanding of employment legislation, compliance requirements, and recruitment best practices.
Experience using recruitment data and analytics to drive decision-making and performance improvements.
Strong leadership, coaching, and team development capabilities.
Excellent stakeholder management and relationship-building skills.
Strategic thinking combined with strong operational execution.
Exceptional communication and influencing skills.
Strong problem-solving and decision-making abilities.
Ability to manage multiple priorities across different regions and time zones.
Data-driven mindset with strong analytical capabilities.
Strong organizational and project management skills.
High attention to detail and commitment to quality.
Passion for delivering outstanding hiring manager and candidate experiences.
Applicants must be based in the UK and located within a reasonable commuting distance of one of our Percepta sites, as this role will require onsite attendance.
Applicants must already have the legal right to work in the country where the position is based at the time of application.

Responsibilities

Lead talent acquisition strategy and delivery across the EMEA region.
Partner with senior leaders to understand workforce requirements and develop effective hiring plans.
Manage, coach, and develop a high-performing Talent Acquisition team.
Drive full-cycle recruitment for key leadership, corporate, and business-critical positions.
Build and maintain strong talent pipelines for current and future hiring needs.
Develop innovative sourcing strategies to attract top talent across diverse markets.
Monitor recruitment performance metrics, identifying trends, risks, and opportunities for improvement.
Ensure a positive, consistent candidate experience throughout the recruitment lifecycle.
Partner with HR, Compensation, Marketing, and Operations teams on workforce planning and hiring initiatives.
Lead employer branding and recruitment marketing activities across the region.
Drive process improvements, recruitment technology adoption, and operational excellence.
Ensure compliance with local employment legislation and company policies across multiple countries.
Provide regular reporting and insights to senior leadership on hiring performance and market trends.