Talent Acquisition & Development Manager

Congressional Country Club•Bethesda, MD

160d•Onsite

About The Position

As a key member of the Team Member Engagement Department at Congressional Country Club, the Talent Acquisition & Development Manager is responsible for intentionally shaping our culture, recruiting top-tier talent, and developing scalable, strength-based learning programs. This role bridges strategy and execution, aligning hiring, training, and cultural systems to ensure every team member embodies our Core Values: Obsess Over Member Hospitality, Be a Thriving Team Member, and Develop Yourself and Others. Grounded in best practices from Culture by Design, The Checklist Manifesto, Zingerman's Recipe-Based Training, and Talent Plus methodologies, this position combines five critical capabilities: Cultural Systems Designer, Process Excellence Practitioner, Recipe-Based Trainer, Strengths-Based Talent Developer, and Strategic Recruiter. This role requires balancing big-picture culture design with hands-on program delivery, while fostering clarity, discipline, and purpose in people-related systems.

Requirements

Minimum 5 years of experience in Talent Acquisition, Learning & Development, and/or Human Resources Management.
Demonstrated experience integrating hiring, training, and culture-building systems.
Strong experience with behavioral interviewing, structured assessments, and predictive analytics.
Prior leadership experience in hospitality or people-first organizations preferred.
Strong facilitation, presentation, and project management skills.
Working knowledge of ATS and talent technologies; bi-lingual (Spanish) a plus.
Bachelor's degree required.
The ability to motivate or influence senior-level leaders is a critical part of the job, requiring a significant level of influence and trust.
Obtaining cooperation and agreement on important outcomes via frequently complex, senior-level dialogue, as well as a professional level of written communication skills are essential to the position.
Ability to foster and work collaboratively across divisions, functions, and at all levels.
Experience in process improvement, adult learning, organizational development methodologies, and talent acquisition best practices.
Ability to perform multiple tasks in a high-pressure environment.
Comfort with complexity, ambiguity, and change.

Nice To Haves

Prior leadership experience in hospitality or people-first organizations preferred.
bi-lingual (Spanish) a plus.

Responsibilities

Lead end-to-end recruitment using structured, strengths-based tools and behavioral interviewing.
Align recruitment strategies with long-term succession planning and culture fit.
Create standardized hiring "recipes" and checklists to ensure process excellence.
Use predictive talent analytics to minimize turnover and enhance team performance.
Cultivate diverse pipelines and maintain strong community and university partnerships.
Embed our Core Values through rituals, storytelling, training, and daily operations.
Define and reinforce "Fundamentals" that represent our desired team member behaviors.
Create systems that ensure consistency between what we say we do and what actually happens.
Develop transparent decision-making and change processes that empower team feedback and collaboration.
Develop, deliver, and evaluate experiential learning programs across roles and departments.
Build "recipe-style" SOPs and DO-CONFIRM/READ-DO checklists for training delivery and performance management.
Support department leaders with the tools to coach, onboard, and grow their teams.
Track and analyze the impact of learning initiatives and culture reinforcement rituals.
Deliver workshops, seminars, and large-group sessions (5-250+) with clarity and confidence.