Tailored Care Manager

Crossnore School & Children's Home • Crossnore, NC

55d • $49,000 - $55,000 • Remote

About The Position

The essential purpose of this position is the delivery of Tailored Plan Care Management to children with behavioral health needs and their families. Working with youth from diverse backgrounds, your compassionate approach will help families and children access essential services and build brighter futures. Your role extends beyond traditional care, as you support holistic wellness by addressing behavioral, physical, and social needs. If you're driven to make a real impact in a supportive environment, this role offers the chance to bring that vision to life.

Requirements

• Bachelor's degree in a field related to health, psychology, sociology, social work, nursing, or another relevant human services area, or licensure as a registered nurse (RN)
• Qualified Mental Health Professional credential required, which consists of:
• Master's degree in a human services or related field from an accredited college or university and a minimum of one year supervised clinical experience working with children and families; or
• Bachelor's degree in a human services field and two years' experience with the current population; or
• Bachelor's degree in a non-human services field and four years' experience with the current population
• Minimum of two years experience working directly with individuals with behavioral health conditions (if serving members with behavioral health needs)
• An equivalent combination of education and experience may be considered.
• Knowledge of Child Welfare & Behavioral Health Systems - Familiarity with state child welfare and mental health systems is essential.
• Interpersonal & Communication Skills - Excellent communication, customer service, and organizational skills, especially in multicultural settings.
• Trauma-Informed Care - Strong understanding of trauma-informed practices, especially with children and families.
• Case Management Proficiency - Experience in managing a high caseload, performing assessments, and creating care plans.
• Adaptability & Crisis Management - Ability to respond effectively in crisis situations and adapt to changing needs.
• Relationship Building - Proven ability to develop collaborative relationships with families, community partners, and multidisciplinary teams.
• Computer Skills - Proficiency in Microsoft Office and Google Suite.
• Time Management - Able to handle multiple tasks efficiently, with strong attention to detail.
• Creativity & Positive Attitude - A flexible, team-oriented approach with a willingness to learn and innovate.
• Cultural Competence - Committed to inclusive practices with diverse groups, including those of varied ages, races, and gender identities.

Responsibilities

• Case Management: Oversee a caseload of 30 (high acuity) to 129 (lower needs) clients, ages 3-21, delivering whole-person care tailored to behavioral, physical, and support system needs.
• Comprehensive Assessment: Complete and update assessments covering health, functional needs, risk factors, and personal goals.
• Care Plan Development: Create individualized, person-centered care plans for each member, incorporating input from family members and professionals.
• Multidisciplinary Team Coordination: Organize and lead a care team of specialists, including medical and mental health providers, to address each member's needs.
• 24/7 Emergency Support: Arrange for round-the-clock support for members' emergency needs, ensuring consistent access to care.
• Medication Monitoring: Conduct regular medication checks and support adherence with a focus on safe and effective medication use.
• Community Resources: Connect clients to community resources for employment, training, social support, and personal development.
• Health Promotion: Educate members on self-care, wellness practices, and preventive care to foster long-term health.
• Care Transitions: Facilitate seamless transitions for clients moving between care settings, handling discharge plans, transportation, and home visit scheduling.
• Family Support: Guide families in accessing support services, building advocacy skills, and managing health-related challenges.

Benefits

• Health/Dental/Vision Insurance - $0 copay for mental health visits with our health insurance
• Life, Short-Term Disability, and Long-Term Disability plans
• Critical Illness and Accident coverage options
• Flexible Spending Plan
• 401k with employer match (up to 6%)
• Paid Parental Leave - Based on Tenure
• Ongoing Training
• 20 Days of PTO, 11 Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services
• Number of Employees: 101-250 employees