Care Manager

HomeWell Care Services FL263•Apollo Beach, FL

9d•$40,000 - $50,000

About The Position

We are seeking a dedicated and skilled Client Acquisition Manager to join our growing team. This position is vital in ensuring the delivery of exceptional care for our clients while maintaining compliance with state regulations.

Requirements

Previous experience in sales, marketing, or client acquisition roles is highly valued.
Demonstrated success in meeting or exceeding sales targets and negotiating contracts
Proven experience in healthcare, homecare, or related fields.
Strong interpersonal and communication skills to effectively coach, train, and support staff.
In-depth knowledge of state requirements for homecare agencies and compliance standards.
Availability to work on-call and adjust schedules based on client and team needs.
Organizational skills to manage documentation and ensure regulatory adherence.
Strategic thinking and problem-solving abilities to identify and secure new business opportunities.

Responsibilities

Client Assessments: Conduct comprehensive assessments to identify care needs and develop personalized service plans.
Caregiver Training: Provide initial and ongoing training to caregivers, emphasizing best practices, procedures, and state compliance.
Staff Coaching and Development: Offer year-round coaching and support to staff, fostering professional growth and maintaining high-quality standards.
State Compliance: Ensure all staff meet state requirements through regular updates, training sessions, and adherence to regulatory guidelines.
Quality Assurance: Monitor client satisfaction and care outcomes to ensure consistent excellence in service delivery.
Documentation: Maintain accurate and timely records of client assessments, caregiver training, and staff development activities.
Collect fees for initial services at the time of assessment or by the first day of service.
Provide caregiver introduction for first scheduled shift; review care plan with client and caregiver and set expectations for service delivery; ensure client in-home binder with a printed copy of the care plan is easily accessible in the client’s residence.