About The Position

The ideal Tailor/Fitter provides each customer with the best possible service through the quality of their craft. This role involves measuring customers for size, fitting garments, marking areas for alterations, and performing sewing alterations according to Nordstrom guidelines and service standards. The Tailor/Fitter is expected to meet department and individual productivity goals, utilize store technology for managing alteration needs, and collaborate with the Alterations & Store Team to deliver customer expectations. Additionally, the position requires educating customers and employees on proper fit, style, construction, and trend in a professional and friendly manner.

Requirements

  • Previous fitting, tailoring, and sewing experience, preferred minimum of 2-3 years
  • Clear, professional communication with coworkers and customers
  • The ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment
  • A willingness to learn, and safely operate sewing and pressing machinery, and standard alterations equipment
  • The ability to embrace a flexible working schedule based on business needs

Responsibilities

  • Measure customers for size, fit garments on customers, and mark areas requiring alterations
  • Perform and complete customer fittings on time, and sewing alterations, according to Nordstrom guidelines and service standards
  • Meet department and individual productivity goals while following proper processes and procedures
  • Utilize store technology to manage and organize customer alteration needs
  • Deliver customer expectations through teamwork and collaboration within the Alterations & Store Team
  • Educate customers, and employees on proper fit, style, construction, and trend in a professional and friendly manner

Benefits

  • Medical/Vision
  • Dental
  • Retirement
  • Paid Time Away
  • Life Insurance
  • Disability
  • Merchandise Discount
  • EAP Resources
  • 401k
  • medical/vision/dental/life/disability insurance options
  • PTO accruals
  • Holidays
  • performance-based incentives/bonuses

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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