Tactical Security Supervisor - Post-Secondary Institution

GardaWorld • Toronto, ON

8d • Onsite

About The Position

As a Tactical Security Supervisor in Downtown Toronto, you'll lead a team of guards, ensuring that security operations run smoothly and provide exceptional customer service — ensuring safety, providing support, and protecting public spaces, at a post-secondary institution. You will be a key player in maintaining a safe and secure atmosphere for site visitors, students, staff, and community members. Every day brings new challenges — and new chances to make a difference.

Requirements

• Authorization to work in Canada
• Minimum 1 year Tactical supervisor security experience
• Valid Ontario Security Guard License
• Standard First Aid & CPR Level C certification (WSIB Approved)
• Minimum 1 year experience working with Vulnerable population
• Ability to commute to Downtown Toronto with no onsite parking
• Working Knowledge of Criminal Code of Canada, and Trespass to Property Act enforcement
• Availability throughout the week (Full-Time, must be available for 12 hour continental shifts)
• Excellent communication, interpersonal skills, documentation and report-writing abilities
• Ability to stand, walk, and patrol for 12 hour shifts
• Ability to conduct interior and exterior patrols in extreme weather conditions

Responsibilities

• Engage with the public compassionately, especially individuals from vulnerable sectors, showing empathy and respect in every interaction
• Lead a team of on-site security guards
• Complete daily and incident reports, issue and manage access cards
• Ensure all security guards follow and stay updated on instructions
• De-escalate conflicts calmly using sound judgment, communication, and situational awareness
• Act as a first responder, providing immediate support in medical or crisis situations until emergency services arrive, as well as supporting on-site evacuations
• Patrol high traffic environments — including parking lots, stairwells, and exteriors — to maintain a visible and reassuring presence
• Monitor alarms and surveillance systems, ensuring equipment is functional and incidents are addressed promptly
• Deliver professional customer service, assisting clients and visitors with inquiries or concerns
• Document incidents and coordinate with law enforcement or emergency services as required, i.e. writing detailed incident reports and maintaining accurate records
• Enforcing the Criminal Code of Canada (Section 494), Trespass to Property Act, and site-specific regulations
• Supporting community engagement efforts to promote safety and awareness

Benefits

• Competitive Pay: Earn $27.25
• Continuing education through GardaWorld Academy
• Opportunities for advancement within Canada’s leading security organization
• All Gear Provided: Uniform and use-of-force training at no cost

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed