Tack Sales Associate - Store

Cavender Stores•Locust Grove, GA

7d•Onsite

About The Position

Tack Sales Associates are responsible for greeting and thanking every customer, maintaining knowledge of all product lines with a focus on the Tack Department, and ensuring the store is neat, clean, and merchandise is properly displayed. Sales staff will also support management in tasks such as price changes, display resets, and maintaining visual standards to ensure a neat and clean store environment. The role involves supporting the 'Cavender’s Culture' by driving its Mission, Vision, and Values through friendly, courteous customer service and professional selling techniques, while avoiding high-pressure tactics and maximizing selling opportunities.

Requirements

Ability to comprehend basic instructions.
Ability to interpret documents.
Ability to apply abstract principles to a wide range of complex tasks.
Ability to understand the meanings of words and effectively respond.
Associate must be able to read English.
Associate must be able to understand English.
Associate must be able to stay alert during work hours assigned.

Responsibilities

Greet and thank every customer who enters and leaves the store.
Be knowledgeable of all product lines, with a special focus on the Tack Department.
Keep the store neat, clean, and all merchandise properly displayed.
Support management in completing price changes, leveling, display resets, and all basic visual standards.
Provide friendly, courteous customer service and satisfaction using professional and knowledgeable selling techniques.
Avoid high pressure selling tactics.
Maximize selling opportunities with each customer.
Keep abreast of the latest fashion trends in the western wear industry.
Keep work area neat, clean and organized.
Be knowledgeable about CBC policies and procedures.
Keep updated on sale promotions (items/prices/etc.).
Help stock merchandise and straighten store as needed.
Report to work promptly and neatly groomed.
Be security conscious at all times.
Scan product to ensure everything is in its correct area, signed correctly and neatly displayed.
Check for mismates in the boot department.
Work with customers who return product for an exchange.
Provide knowledgeable responses to customer inquiries (e.g. boot and clothing fit, sale promotions, price, product workmanship and inventory).
Perform all other duties as assigned.
Work with supervisors to understand all actions needed to impact the desired goals set by the company (i.e. ADS / UPT’s / Company or Vendor contest).