Table Games Supervisor - Full Time (Horseshoe Hammond)

Caesars Entertainment•Hammond, IN

2d•Onsite

About The Position

Monitor table game activity to ensure game integrity, record player statistics and ensure proper payouts. Responsible for stocking supplies and all pit forms. Serves as Boxperson on Craps games. Assists in supervision of Table Games during a shift. Assists in directing the operation of all Table Games in accordance with Indiana Gaming Regulations and internal controls.

Requirements

Must be 21 years of age or older
Proficient in English verbal and written
Knowledge of casino rules, procedures, and Regulations as related to Poker/Table Games required.
Knowledge of game and dealing techniques required.
Must qualify for, obtain, and maintain a gaming license from the Indiana Gaming Commission, with access to the vessel required.
Visually acuity-distinguish colors, shapes etc
Ability to have professional interactions with guests.
The Ability to visually monitor multiple tables simultaneously.
Ability to lift, carry, and push objects up to 25 pounds
Ability to bend, reach, twist, and stretch repeatedly
Must be able to tolerate exposure to bright/flashing lights
Ability to tolerate fast-paced, high pressure environment
Must be able to work from a seated/standing/walking position for extended periods
Must be able to tolerate large crowds/high traffic
Ability to tolerate temperature variations
Must be able to communicate in a loud environment.
Ability to work in a smoking and noisy environment

Nice To Haves

High school diploma or equivalent preferred
One (1) to two (2) years supervisory experience preferred.
Flexible to work various shifts, weekends, and holidays

Responsibilities

Monitor all pit games in assigned pit. Maximum number of tables to monitor is seven (7).
Open and close table games in assigned area verifying count as provided by the Dealer.
Inspect card decks prior to play.
Track and record player buy-ins, wins, losses and bet amounts.
Monitor bets and payouts are correct as needed.
Complete rating cards for players.
Initiate and verify fills to tables.
Process player requests for credit and extend to guest upon approval.
Investigate and resolve guest complaints or concerns in accordance with standard procedures.
Provide complimentary items to guest as requested in accordance with policies and procedures.
Coordinates player ratings and customer cash transactions.
Responsible for stocking supplies and all pit forms.
Serves as Boxperson on Craps games.
Assists in supervision of Table Games during a shift.
Assists in directing the operation of all Table Games in accordance with Indiana Gaming Regulations and internal controls.
Other duties as assigned.