Table Games Dealer

Viejas Casino & Resort•Alpine, CA

26d•Onsite

About The Position

Job Description • Deals and controls the following assigned games: o Blackjack (Double Deck Pitch, Six Deck Shoe and Free Bet) o Baccarat (Mini and Midi) o Pai Gow o Roulette o Six Card Poker o Three Card Poker o Ultimate Texas Hold’em • Performs proper calculation of winnings and provides accurate payout to guests. • Performs maintenance and upkeep of all gaming tables and equipment when required. • Creates an engaging positive atmosphere at the table. Encourages play when appropriate during dead game. • Assists guests needs, including selling chips, service requests, game questions/inquiries, request for a Floor Supervisor, and questions regarding casino wide activities. • Works with Floor Supervisors to inform them of any information pertinent to the table such as action on the table, buy-ins, guest needs, and any suspicious activity. • Accepts table assignments and assists supervisors where needed. • Reads any departmental memos and stays current on any casino or departmental policy or procedure changes. • Notifies management of any suspicious or unusual activity and/or transactions in a timely manner. • Attends all schedule team member meetings and trainings such as annual Title 31, Guest Service Standards, and any other classes/meetings required by the company. • Maintains knowledge of and effectively promotes company services, guest promotions, and players’ club program. • Ensures that a clean, safe, hazard-free work environment is maintained. • Adheres to all company and department policies, procedures, and standard operating guidelines • Performs other duties as assigned. • Does not provide supervision to other team members. • High school diploma or general education degree (GED). • California driver’s license required. • Must pass audition for specified games per Viejas business needs. • Must be age 18 OR 21 years of age or older. • 2 or more years of experience dealing the list of assigned games. • Experience dealing Craps preferred. • Thorough knowledge of Blackjack, Baccarat, Pai Gow, Roulette, Six Card Poker, Three Card Poker, Ultimate Texas Hold’em and Craps (if applicable). • Ability to work in a professional high-pressure environment while demonstrating and maintaining good personal relation/people skills and a positive attitude. • Ability to multitask and work well under stress. • Must be a self-starter and able to adjust to change. • Must be able to work flexible hours during the day or evening including weekends, holidays, and all blackout dates. • Thorough knowledge of Blackjack, Double Deck Pitch, Pai Gow, Baccarat, Roulette, Craps, and Carnival games. • Excellent verbal and interpersonal communication skills. • Strong guest service skills. 85% of our Management Team have been promoted from within On our most recent Engagement Survey, 82% of our Team Members expressed that they were grateful to work at Viejas 40% of our Team Members have worked for us for more than 5 years and 23% for more than 10 years San Diego's Premier Gaming Resort, Viejas Casino & Resort is a AAA Four Diamond Award recipient since 2013. Viejas Casino & Resort features world-class gaming with thousands of slot machines, exciting table games, an outlet shopping center, and an off-track betting facility. Viejas Casino & Resort also features a variety of restaurants including the AAA Four Diamond Grove Steakhouse which offers classic and contemporary cuisine for the definitive gourmet experience. Baron Long Bar & Grill offers a casual sports bar dining experience with quality ingredients and house-made preparations. Ginger Noodle Bar offers classic and contemporary Asian fare in a comfortable and modern contemporary setting with an organic and natural influence. Grab & Go is the ideal place to enjoy sandwiches, burgers, pizzas, wholesome Poke bowls, and much more, all with speedy service to swiftly get you back to the game —24 hours a day! Viejas Hotel features 203 luxury rooms and 34 VIP suites, including a lush, spacious pool and lounge area and nine indoor-outdoor meeting spaces, including the magnificent Oak Ballroom. The highly anticipated adult-only tower, Willows Hotel & Spa offers an additional 159 VIP suites and luxury spa facilities. A perfect place to relax and regenerate, The Spa at Willows Hotel & Spa is a full-service spa that accentuates your Resort experience. Indulge in signature body and facial treatments specifically created to beautify and regenerate. Amenities include a steam room, sauna, saltwater pool, and whirlpool. The beautiful Viejas Outlets, located across the street from the casino, offers visitors a unique shopping experience with highly acclaimed stores, numerous eateries, Viejas Bowl, and Southern California’s largest outdoor ice rink. The best casino in San Diego just got even better. The Viejas Pit Stop, located at the Eastern parking lot is an oasis of travel perfection. With 16 gas pumps, 4 diesel pumps, a car wash and a comprehensive convenience store, to include hot and cold meal favorites, like BBQ Sandwiches, Mexican items, Wings, Pizza, fresh Donuts and more! Open 24 hours a day! AND myViejas players are able to redeem their points for fuel! Retirement 401(k) with company match Medical, Dental, Vision Benefits (80% paid by Viejas) Paid Time Off (3 weeks of PTO plus Holidays, start earning from day one!) Accident, Critical Illness & Disability Insurance Available Employee Assistance Program Bonus Eligibility for all Team Members $5,000 tuition reimbursement per calendar year (Annually, no limit during duration of employment) Unlimited Chiropractor Benefit with $10 co-pay Gym Membership Reimbursement Viejas Pit Stop Fuel Discount And, much more! Benefits vary for PT and FT employment

Requirements

High school diploma or general education degree (GED).
California driver’s license required.
Must pass audition for specified games per Viejas business needs.
Must be age 18 OR 21 years of age or older.
2 or more years of experience dealing the list of assigned games.
Thorough knowledge of Blackjack, Baccarat, Pai Gow, Roulette, Six Card Poker, Three Card Poker, Ultimate Texas Hold’em and Craps (if applicable).
Ability to work in a professional high-pressure environment while demonstrating and maintaining good personal relation/people skills and a positive attitude.
Ability to multitask and work well under stress.
Must be a self-starter and able to adjust to change.
Must be able to work flexible hours during the day or evening including weekends, holidays, and all blackout dates.
Thorough knowledge of Blackjack, Double Deck Pitch, Pai Gow, Baccarat, Roulette, Craps, and Carnival games.
Excellent verbal and interpersonal communication skills.
Strong guest service skills.

Nice To Haves

Experience dealing Craps preferred.

Responsibilities

Deals and controls assigned games: Blackjack (Double Deck Pitch, Six Deck Shoe and Free Bet), Baccarat (Mini and Midi), Pai Gow, Roulette, Six Card Poker, Three Card Poker, Ultimate Texas Hold’em
Performs proper calculation of winnings and provides accurate payout to guests.
Performs maintenance and upkeep of all gaming tables and equipment when required.
Creates an engaging positive atmosphere at the table. Encourages play when appropriate during dead game.
Assists guests needs, including selling chips, service requests, game questions/inquiries, request for a Floor Supervisor, and questions regarding casino wide activities.
Works with Floor Supervisors to inform them of any information pertinent to the table such as action on the table, buy-ins, guest needs, and any suspicious activity.
Accepts table assignments and assists supervisors where needed.
Reads any departmental memos and stays current on any casino or departmental policy or procedure changes.
Notifies management of any suspicious or unusual activity and/or transactions in a timely manner.
Attends all schedule team member meetings and trainings such as annual Title 31, Guest Service Standards, and any other classes/meetings required by the company.
Maintains knowledge of and effectively promotes company services, guest promotions, and players’ club program.
Ensures that a clean, safe, hazard-free work environment is maintained.
Adheres to all company and department policies, procedures, and standard operating guidelines
Performs other duties as assigned.

Benefits

Retirement 401(k) with company match
Medical, Dental, Vision Benefits (80% paid by Viejas)
Paid Time Off (3 weeks of PTO plus Holidays, start earning from day one!)
Accident, Critical Illness & Disability Insurance Available
Employee Assistance Program
Bonus Eligibility for all Team Members
$5,000 tuition reimbursement per calendar year (Annually, no limit during duration of employment)
Unlimited Chiropractor Benefit with $10 co-pay
Gym Membership Reimbursement
Viejas Pit Stop Fuel Discount