TABLE GAMES DEALER: FULL-TIME

Graton Resort & Casino•Rohnert Park, CA

11h•Onsite

About The Position

We are seeking a skilled and professional Dealer to join our team. The ideal candidate will be responsible for dealing table games efficiently and accurately while maintaining a friendly and engaging atmosphere. The Dealer must ensure fair play, enforce house rules, and provide excellent Guest Service to all players.

Requirements

Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
High school diploma or equivalent.
Minimum age 21.
One (1) or more years of dealing experience in a casino or card room environment. Formal dealing school training may be accepted in lieu of experience.
Ability to perform basic mental math quickly and accurately.
Excellent interpersonal and verbal communication skills.
Must be able to work flexible schedules, including nights, weekends, and holidays.
Professional appearance and demeanor.

Nice To Haves

Knowledge of blackjack plus 1 additional major game preferred.
Multilingual communication skills.
Prior customer service experience in a high-volume, fast-paced setting.

Responsibilities

Redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values.
Performing responsibilities in accordance with all Company standards, policies, and procedures.
Dealing Table Games with Accuracy and Efficiency.
Managing the flow of live poker games.
Visually and manually handling cards, chips, and game equipment in accordance with gaming regulations.
Performing Basic Mathematical and Money Handling Tasks.
Accurately counting, collecting, and distributing chips.
Monitoring wagers and payouts while maintaining concentration in a fast-paced environment.
Providing Consistent and Professional Guest Service.
Communicating clearly and respectfully with players and co-workers.
Listening, speaking, and responding appropriately in a noisy, crowded environment.
Monitoring and Maintaining Game Integrity.
Observing player behavior and gameplay for accuracy and fairness.
Reporting irregularities, disputes, or suspicious activity to supervisors as needed.
Operating shuffle machines, chip racks, and table accessories.
Adhering to Gaming Regulations and Internal Policies.
Following all house rules, gaming laws, and responsible gaming practices.
Maintaining a Clean and Organized Work Area.
Reporting maintenance or safety concerns promptly.