TABLE GAMES DEALER: FULL-TIME

Graton Resort & Casino•Rohnert Park, CA

8h•Onsite

About The Position

We are seeking a skilled and professional Dealer to join our team. The ideal candidate will be responsible for dealing table games efficiently and accurately while maintaining a friendly and engaging atmosphere. The Dealer must ensure fair play, enforce house rules, and provide excellent Guest Service to all players.

Requirements

Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
High school diploma or equivalent.
Minimum age 21.
One (1) or more years of dealing experience in a casino or card room environment. Formal dealing school training may be accepted in lieu of experience.
Ability to perform basic mental math quickly and accurately.
Excellent interpersonal and verbal communication skills.
Must be able to work flexible schedules, including nights, weekends, and holidays.
Professional appearance and demeanor.

Nice To Haves

Knowledge of blackjack plus 1 additional major game preferred.
Multilingual communication skills.
Prior customer service experience in a high-volume, fast-paced setting.

Responsibilities

Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values.
Perform responsibilities in accordance with all Company standards, policies, and procedures.
Deal Table Games with Accuracy and Efficiency.
Manage the flow of live poker games.
Visually and manually handle cards, chips, and game equipment in accordance with gaming regulations.
Perform Basic Mathematical and Money Handling Tasks.
Accurately count, collect, and distribute chips.
Monitor wagers and payouts while maintaining concentration in a fast-paced environment.
Provide Consistent and Professional Guest Service.
Communicate clearly and respectfully with players and co-workers.
Listen, speak, and respond appropriately in a noisy, crowded environment.
Monitor and Maintain Game Integrity.
Observe player behavior and gameplay for accuracy and fairness.
Report irregularities, disputes, or suspicious activity to supervisors as needed.
Use Required Tools and Equipment.
Operate shuffle machines, chip racks, and table accessories.
Adhere to Gaming Regulations and Internal Policies.
Follow all house rules, gaming laws, and responsible gaming practices.
Maintain a Clean and Organized Work Area.
Report maintenance or safety concerns promptly.