Table Games Dealer Trainee - MGM Springfield

MGM Resorts International • Springfield, MA

1d • Onsite

About The Position

The Table Games Dealer Trainee Program at MGM Springfield offers a valuable opportunity to learn dealer gaming skills from a leading entertainment and gaming company, with the potential for a future position as a Table Games Dealer. Trainees will focus on mastering the art of dealing games while providing exceptional guest service, all while adhering to relevant legal regulations and company policies. The program is a 10-week, full-time commitment, running from September 7, 2026, to November 13, 2026, with training sessions held Monday through Friday from 11 AM to 5 PM. During the program, you will learn to deal three table games: Blackjack, Baccarat, and Carnival games, in addition to receiving MGM Resorts Service Training.

Requirements

• Has high school diploma or GED
• Must be 18 years of age
• Ability to pass a basic math test.
• Ability to attend all training classes

Nice To Haves

• If placed into a Dealer role, ability to work varied shifts, to include weekends and holidays

Responsibilities

• Ensure that all activities will reflect the policies, philosophies, and regulations of MGM and local Gaming Control Board.
• Perform act of dealing several game types; including Blackjack, Baccarat, Roulette, Craps and Specialty Games (Poker).
• Protect, control, and verify the accuracy of fills, credits, openers/closers, and marker transactions; accurately exchanges cash or markers for chips.
• Communicate verbally with supervisors or Table Games Managers of unnatural or irregular play and disputes on the game.
• Notify supervisor immediately of all mistakes or claims and make resolution only at the direction of the supervisor.
• Verbalize player instructions, card totals, results or any other information as required in the procedures of each game.
• Assume duties of dealing other licensed games as needed within the Game Type definition and within the Dealer I Classification guidelines.
• Resolve guest complaints within scope of authority; otherwise refer the matter to.
• Notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.

Benefits

• Free meals in our employee dining room.
• Free parking on and off shift.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.
• Medical, dental, vision, life insurance, 401(k) plans, and time off plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED