TA Operations and Systems Specialist

Nava PBC

6h•$110,000 - $120,000•Remote

About The Position

The Talent Acquisition Operations & Systems Specialist is responsible for supporting the operational infrastructure behind Nava’s Talent Acquisition function. This role focuses on recruiting systems operations, workflow governance, reporting integrity, dashboard support, pipeline operations, and scalable recruiting processes across the organization. This person will play a key role in maintaining the integrity of Nava’s recruiting workflows and reporting structure within Greenhouse while supporting operational consistency across Talent Acquisition, Staffing, and Hiring teams. This is a highly collaborative and operationally critical role for someone who thrives in systems thinking, process improvement, operational problem-solving, and building scalable recruiting operations. Success in this role means maintaining accurate and trusted recruiting data, improving workflow efficiency, supporting operational reporting and dashboards, identifying process gaps before they become larger issues, and helping Talent Acquisition scale through operational discipline and systems integrity.

Requirements

Recruiting Operations, Talent Operations, HR Operations, Talent Systems, or related operational experience in fast-paced or scaling environments
Experience supporting recruiting workflows and ATS operations within Greenhouse and similar ATS platforms
Experience building, auditing, or supporting recruiting reports, dashboards, or operational metrics
Experience identifying workflow gaps and improving operational processes
Strong systems-thinking and operational problem-solving skills
Strong analytical and organizational skills with high attention to detail
Strong written and verbal communication skills
Ability to manage multiple priorities and operational initiatives simultaneously
Experience partnering cross-functionally with Recruiting, People Operations, Operations teams, or business stakeholders
4+ years of experience in Talent Acquisition Operations, Recruiting Operations, Talent Systems, HR Operations, or related operational roles
Bachelor’s degree or equivalent combination of professional experience and training
Legal authorization to work in the United States
Ability to meet any other requirements for government contracts for which candidates are hired
Work authorization that doesn’t require visa sponsorship, now or in the future
May be subject to a government background check or security clearance, depending on the contract
This role requires you to work from the contiguous United States.

Nice To Haves

Experience with recruiting analytics, workflow governance, or operational reporting
Experience supporting Greenhouse implementations, workflow redesigns, or recruiting process optimization
Familiarity with Jira, dashboard tools, reporting platforms, or workflow documentation systems
Experience supporting operational change management initiatives
Experience with recruiting compliance audits or process governance
Experience supporting sourcing, coordinator, recruiter, or pipeline operations workflows
Strong process documentation and operational training skills
Experience working in consulting, government modernization, digital services, or mission-driven organizations

Responsibilities

Support and maintain recruiting workflows and operational processes within Greenhouse ATS
Manage requisition structure, opening setup, pipeline integrity, and workflow hygiene across Talent Acquisition
Partner with TA leadership to improve recruiting operations, candidate movement workflows, and pipeline health visibility
Help identify, troubleshoot, and resolve workflow gaps, operational bottlenecks, and reporting inconsistencies
Build, maintain, and validate TA dashboards, reports, and operational metrics
Support recruiter attribution tracking, SLA reporting, pipeline health reporting, and recruiting analytics
Audit recruiting data to ensure reporting accuracy and operational integrity across systems
Help maintain alignment across Greenhouse, Jira, and TA reporting workflows
Create and maintain SOPs, workflow documentation, operational guidance, and reporting standards
Support operational audits and recruiting process governance initiatives
Monitor recruiting operational health and proactively identify opportunities for process improvement
Partner closely with Talent Acquisition, Staffing, People Operations, and Hiring Teams to support operational consistency
Assist with operational rollout of new recruiting workflows, reporting structures, and process improvements
Support change management and operational scaling efforts as TA continues to evolve

Benefits

Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs
Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost
Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge
Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO
Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus
Parental leave — paid time off for new parents, plus weekly meals delivered to your home
Wellness program — full platform offering physical, mental, & emotional health resources & support tools
Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program
Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest
401(k) match — Nava matches 4% of your salary to support your retirement savings plan
Flexible work — remote-first environment with flexibility built around your schedule and responsibilities
Home office setup — company laptop & setup assistance provided via Staples for remote work needs
Utility support — monthly reimbursement to help offset eligible home office utility expenses
Learning opportunities — internal training programs and resources to help grow your professional skills
Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs
Referral bonus — get rewarded when you refer great people who join the Nava team
Commuter benefits — pre-tax commuter programs to support in-office travel when applicable
Supportive culture — A collaborative and remote-friendly team environment where people genuinely care