About The Position

The Systems Testing/QA Specialist - Junior will be responsible for providing advice on testing strategy, test plans, tool selection, and resource identification. This role involves planning and organizing testing efforts for large systems in both Graphical User Interface (GUI) and non-Graphical User Interface (non-GUI) environments, including systems integration tests, specialized tests, and user acceptance testing (e.g., stress tests). The specialist will develop, execute, and maintain test plans, test scripts, and test cases, collaborating with testing leads, IT leads, and project team members throughout the system development lifecycle. Key activities include executing functional, integration, system, and regression tests, validating system behavior, and identifying, documenting, and tracking defects using tools like ALM, JIRA, Bugzilla, and Azure DevOps. The role also involves working closely with developers to resolve issues, developing and maintaining automated and API test scripts, supporting CI/CD testing, conducting performance and load testing, and ensuring compliance with Accessibility for Ontarians with Disability Act (AODA) standards. Collaboration with developers, business analysts, and project managers is crucial for clarifying requirements and ensuring quality. Participation in Agile ceremonies and maintaining detailed documentation of test results and quality metrics are also key responsibilities. The role requires a strong understanding of software development and testing life cycles, basic security testing, and robust test data management strategies.

Requirements

  • Experience in planning, organizing and implementing testing efforts at the specified experience level.
  • Knowledge of structured methodologies for the development, design, implementation and maintenance of applications.
  • Knowledge and experience in the use of Computer Aided Software Engineering (CASE) tools and data query tools to aid in the development of test cases.
  • Knowledge and experience in the use of automated test tools and version control systems on one or more platforms.
  • Experience executing functional tests, non-functional tests and systems level integration tests.
  • Experience supporting user acceptance testing and participating in UAT activities.
  • Experience with quality assurance principles, practices, tools and structured methodologies.
  • Experience creating testing strategy documentation, test plans, test cases and test data for various types and phases of testing, including technical and business functional validation.
  • Experience in quality assurance and testing, including unit testing, integration testing, load testing, performance testing, etc.
  • Knowledge and experience in all phases of the Systems Development Life Cycle.
  • Excellent analytical, problem-solving and decision-making skills; organizational, creativity and perseverance skills; verbal and written communication skills; and interpersonal skills.
  • A team player with a track record for meeting deadlines.
  • Knowledge of one or more automated testing tools.
  • Knowledge of system, integration, regression, and acceptance testing.
  • Familiarity with Agile, Scrum, and Waterfall methodologies.
  • Demonstrated ability to write clear, comprehensive test cases and execute them effectively.
  • Experience with tools like ALM, JIRA, Bugzilla, TestRail, Zephyr, etc.
  • Experience using tools such as Selenium, Postman, or similar testing tools.
  • Understanding of scripting languages (e.g., Python, JavaScript, Bash) for automation or test data setup.
  • Demonstrated ability to write queries to validate data and perform backend testing.
  • Clear grasp of the software development and testing life cycles.
  • Experience conducting basic security testing and collaborating with security specialists for deeper penetration testing.
  • Experience developing and managing robust test data strategies, including generating realistic and sufficient test data, ensuring data privacy, and managing test data environments.
  • Validates data integrity, consistency, and accuracy across various system components and databases, performing data migration and transformation testing as needed.
  • Experience developing and executing performance test scripts using tools like JMeter or LoadRunner, and analyzing performance bottlenecks and system scalability.
  • Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.
  • Experience planning and organizing testing efforts for both large and small systems.
  • Experience coding automated test scripts to produce sets of automated test cases.
  • Experience testing Commercial Off the Shelf Applications (COTS).
  • Hands-on experience supporting testing activities within Microsoft Power Apps environments.
  • Experience working in Agile projects using Azure DevOps or JIRA.
  • Hands-on experience using Postman for API testing.
  • Experience contributing to QA documentation, test execution reporting, and test artifacts.
  • Knowledge of testing case management type solution, front-end, web-based technologies and data-mining/reporting-based COTS tools encompassing feasibility studies, requirements definition, analysis, prototyping, system design, implementation, testing and maintenance.
  • Knowledge of Systems Development Life Cycle Methodologies, familiarity with ITIL Processes for Change/Release Management, relational database technologies, and use of information retrieval packages using SQL and other query languages.
  • Knowledge and understanding of the Accessibility for Ontarians with Disability Act (AODA) and relevant guidelines.
  • Experience testing Commercial Off-the-Shelf Applications (COTS) i.e Case Management, Curam, Sibel, Oracle eBS.
  • Experience testing Child Welfare applications.
  • Experience with Azure DevOps tools in testing activities.
  • Understanding of project coordination, task management, and delivery timelines.
  • Experience in working with Agile teams and project.
  • Experience working in Azure DevOps tools.
  • Experience prioritizing work.

Nice To Haves

  • Knowledge and experience in at least one programming language.
  • Experience in the use of information retrieval packages.
  • Knowledge and understanding of testing methods in an object-oriented environment.
  • Knowledge and understanding of Information Management principles, concepts, policies and practices.
  • Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.
  • Experience planning and organizing testing efforts for both large and small systems.
  • Experience coding automated test scripts to produce sets of automated test cases.
  • Experience testing Commercial Off the Shelf Applications (COTS).

Responsibilities

  • Provides advice on the testing strategy, test plans, the selection of testing tools, and the identification of resources required for testing.
  • Plans and organizes testing efforts for large systems in Graphical User Interface (GUI) and non-Graphical User Interface (non-GUI) environments including the execution of systems integration tests, specialized tests, and user acceptance testing (e.g., stress tests).
  • Develops test plans, test scripts and test cases and executing these against the various components.
  • Works with the testing lead and IT lead of each project as well as the project team members in the analysis, design, development, implementation and ongoing support of the required systems.
  • Executes functional, integration, system, and regression tests.
  • Validates that the system behaves as expected under various conditions.
  • Identifies, document, and track software defects using tools like ALM, JIRA, Bugzilla, and Azure DevOps.
  • Works closely with developers to reproduce and resolve issues.
  • Develops and maintains automated and API test scripts using tools such as Selenium or Postman.
  • Supports automated testing activities and CI/CD testing processes.
  • Conducts performance, stress, and load testing to ensure the system can handle expected user traffic and data volumes.
  • Collaborates with developers, business analysts, and project managers to clarify requirements and ensure quality.
  • Participates in Agile ceremonies like sprint planning, daily stand-ups, and retrospectives.
  • Maintains detailed documentation of test results, test coverage, quality metrics, and other relevant documentation.
  • Provides input into user manuals, release notes, and related testing documentation.
  • Ensures testing processes comply with industry standards and regulatory requirements.
  • Supports testing activities within Microsoft Power Apps environments.
  • Works with team, BAs, stakeholders (internal and external) across the program to develop clearly understand defined user stories.
  • Creates and executes test cases, focusing on both functional and non-functional requirements.
  • Performs test planning – defining the objectives of testing and the approach for meeting test objectives.
  • Tests Commercial Off-the-Shelf Applications (COTS) i.e Case Management, Curam, Sibel, Oracle eBS.
  • Tests Child Welfare applications.
  • Creates a test strategy based on project requirements and schedules.
  • Executes tests with appropriate techniques (manually or by using test execution tools) and documenting testing failures.
  • Analyzes defects and identifies the root cause.
  • Troubleshoots defects, such that it does not affect the product quality.
  • Reports defects to software developers by recording software defects in Azure tools.
  • Informs the test progress against a schedule of the quality management.
  • Conducts different test procedures, reports issues, and follows up on the status of the issues.
  • Monitors and analyzes the performance using tools for efficient and problem-free operations.
  • Uncovers vulnerabilities in the system and determines that its data and resources are protected from intruders.
  • Provides test summary reports outlining testing activities, defect metrics, and overall software quality.
  • Leads and supports UAT to get sign-offs.
  • Develops documentation and materials as part of a review and knowledge transfer to other members.
  • Develops specific activities as part of a review (hand over to ministry staff) and building block approach which, builds on knowledge transfer and skills development from the previous stage to the next.
  • Collaborates effectively with BAs, stakeholders, project managers, and development teams.
  • Collaborates with the product owner and stakeholders to clarify user stories and acceptance criteria.
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