Systems Technician

NBT Bancorp•Norwich, NY

1d•Onsite

About The Position

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Relies on experience and judgement to plan and accomplish goals. Performs a variety of complicated tasks. A wide degree of creativity and latitude is expected.

Requirements

Associate's degree or equivalent education and experience
Minimum 3 years experience in IT related field
Strong communication and interpersonal skills.
Must have a positive attitude and willingness to work in a team environment.
Strong PC skills in a Windows environment.
Familiarity with a variety of I.T. concepts, practices and procedures.
Basic project management skills and ability to multi-task.
Valid driver's license.
Required to possess or to obtain A+ certification within 12 months of employment.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.

Nice To Haves

May be required to work nights and/or weekends.

Responsibilities

Documents, maintains, upgrades, and replaces hardware and software systems. Includes project initiatives and production support.
Maintains, analyzes, troubleshoots, and repairs more complex computer systems, hardware and peripherals.
Analyzes and trends utilization metrics of various systems.
Provide Business Recovery support relating to IT initiatives.
Other administrative duties as assigned.

Benefits

Generous Paid Time Off : At least 22 days annually, prorated in the year of hire.
Parental Leave : Six weeks of paid leave at 100% of your salary.
Comprehensive Medical Coverage : Includes employer contributions to HSA for High Deductible Health Plan participants.
Dental and Vision Coverage : Ensuring your overall health and well-being.
Flexible Spending Accounts : For healthcare and dependent care expenses.
Employer-Paid Disability Coverage : Both short-term and long-term, with an option to purchase additional long-term coverage.
Life Insurance : Employer-paid basic life insurance, with an option to purchase supplemental coverage.
Voluntary Benefits : Including hospital, accident, and critical illness coverage.
Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.
Adoption Assistance : Supporting your growing family.
Tuition Reimbursement : Invest in your education and career growth.
Employee Assistance Program (EAP) : Access to support and resources.
Pet Insurance : For all your furry friends.
Financial and Banking Services : Various banking services benefits and financial planning assistance.
Paid Sick and Safe Leave : For your health and safety.