Systems Technician III

General Dynamics Information Technology•Oakton, VA

17h•Onsite

About The Position

Make meaningful contributions that fuel critical outcomes for some of the most complex government, defense, and intelligence projects. Join GDIT as a Systems Technician III for a career where your growth is just as important as the mission you support. MEANINGFUL WORK AND PERSONAL IMPACT As a Systems Technician III, the work you’ll do at GDIT will be impactful to the mission. Provides installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware. Monitors and responds to hardware and software problems utilizing a variety of hardware and software testing tools and techniques. Installs and configures applications software and related hardware (such as desktops, servers, and related peripherals like printers, scanners, hard drives, monitors and video teleconferencing hardware). Provides software and system troubleshooting and support. Provides technical support and training to end-users Provide guidance, work related leadership and mentoring to less-experienced technicians Experience with Microsoft Windows Workstation, operating systems, and common applications (e.g. Microsoft Office, Office 365) Maintains current knowledge of relevant technology as assigned (desktop support) Other duties to include but not limited to logistics Participates in special projects as required

Requirements

3 + years of related experience
Associates of Arts/Associates of Science. In lieu of degree, 5+ years of experience required.
3+ years of related experience
Microsoft Office Suite and laptop and desktop hardware
Must be able to obtain and maintain secret clearance
US citizenship required
Experience with customer support
Experience with installation of systems and repairs of computers and software’s
Strong written and oral communication and excellent customer service skills
Knowledge of networking
Experience working with routers, servers, and switches
Must be comfortable working onsite (5) days a week.

Nice To Haves

Experience with Microsoft Windows Workstation, operating systems, and common applications (e.g. Microsoft Office, Office 365)

Responsibilities

Provides installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware.
Monitors and responds to hardware and software problems utilizing a variety of hardware and software testing tools and techniques.
Installs and configures applications software and related hardware (such as desktops, servers, and related peripherals like printers, scanners, hard drives, monitors and video teleconferencing hardware).
Provides software and system troubleshooting and support.
Provides technical support and training to end-users
Provide guidance, work related leadership and mentoring to less-experienced technicians
Maintains current knowledge of relevant technology as assigned (desktop support)
Other duties to include but not limited to logistics
Participates in special projects as required

Benefits

401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
variety of medical plan options, some with Health Savings Accounts
dental plan options
a vision plan
a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
full flex work weeks where possible
a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
short and long-term disability benefits
life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.