Systems Technician I/II

Clark County Department of Aviation • Harry Reid International Airport - Las Vegas, NV

1d • Onsite

About The Position

The Clark County Department of Aviation is seeking qualified candidates to apply for the Systems Technician I/II position. These positions are with the Information Systems Operations team who perform the bulk of our break/fix operations for our airline systems. The System Technician I/II is responsible for monitoring, repairing, and maintaining all aspects of our airline systems. This will include but not be limited to: RFID support, paging, digital signage, camera systems, common use systems (including CUSS, CUPPS, FIDS, Biometric exit, VDGS, TIPS, and BHS) and monitoring various feeds for FIDS and BSM data. Further, the System Technician I/II’s will use our ticketing system, various monitoring tools, reporting software, utilizing health checks, and performing area walks to maintain operational functions. Additionally, the selected candidate will be expected to perform in-person repairs which may include using ladders and lifts to access computer and camera equipment around the terminal. Systems Technician I: $31.20 - $46.05 / Hourly Systems Technician II: $33.65 - $49.74 / Hourly The Systems Technician I is a training underfill position, upon successful completion of the training program the successful candidate will be non-competitively promoted to a Systems Technician II. THIS RECRUITMENT IS LIMITED TO THE FIRST 200 APPLICATIONS RECEIVED AND WILL CLOSE WITHOUT NOTICE ONCE THAT NUMBER IS REACHED. This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months at either level or may be extended as needed by Employee Services. Employee Services reserves the right to call only the most qualified applicants to the selection process.

Requirements

• Systems Technician I: Equivalent to two (2) years of college level course work in computer science, information systems or a field related to the work AND two (2) years of full-time experience in installing and troubleshooting personal computer hardware and software.
• Systems Technician II: In addition to the above, one (1) year of full-time experience in installing and troubleshooting personal computer and network hardware and software.
• Possession of a valid Nevada Class C Driver's License at time of appointment may be required for specified positions.
• Must be legally authorized to work in the United States.
• Must be able to present two original government issued ID's upon acceptance of job offer.
• Must be able to provide original identity based documentation to meet the requirements for a Security Seal.
• Mobility to work in a typical office setting and use standard office equipment.
• Stamina to remain seated and maintain concentration for an extended period of time.
• Ability to lift and carry equipment weighing up to 50 pounds.
• Vision to read printed materials and a computer screen.
• Hearing and speech to communicate in person or over the telephone.

Nice To Haves

• Possession of a four-year degree in an appropriate field is desirable.

Responsibilities

• Monitoring, repairing, and maintaining all aspects of our airline systems.
• Providing RFID support.
• Managing paging systems.
• Maintaining digital signage.
• Servicing camera systems.
• Supporting common use systems (including CUSS, CUPPS, FIDS, Biometric exit, VDGS, TIPS, and BHS).
• Monitoring various feeds for FIDS and BSM data.
• Utilizing ticketing systems, various monitoring tools, and reporting software.
• Performing health checks and area walks to maintain operational functions.
• Performing in-person repairs, which may include using ladders and lifts to access computer and camera equipment.
• Designs, installs, tests, documents and maintains local area network systems; troubleshoots and resolves hardware and software problems.
• Designs, installs, tests, documents and maintains personal computer systems; assists users in determining their hardware and software needs; install and customizes software and ensures that vendor hardware and software are functioning appropriately.
• Installs and maintains communications systems between departmental personal computer and network systems and other County computer systems; troubleshoots problems and ensures proper operation of hardware and software.
• Upgrades and modifies operating systems by installing new vendor releases.
• Confers with departmental to determine information system needs; researches vendor hardware and software options; ensures that potential acquisitions coordinate with existing hardware, software and systems.
• Instructs user department staff in the operation of hardware and software; ensures that there is proper written documentation and instructions for non-technical personal computer and network users.
• Provides assistance and instruction to part-time or intern staff; ensures that their work is completed in an appropriate and timely manner.
• Maintains accurate records and files related to work performed.
• Maintains current knowledge of Personal and network hardware and software; makes recommendations for acquisition and upgrading.
• Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team.
• Uses standard office equipment in the course of the work; may drive a motor vehicle or be able to arrange for appropriate transportation to various County work sites in order to perform on-site trouble shooting and attend meetings.

Benefits

• Pre-Employment Drug Testing
• Residency Requirement: Permanent employees must maintain a principal place of residency within the boundaries of Clark County and provide proof of compliance with Nevada motor vehicle registration and drivers' license laws within 90 days of employment.
• Citizenship: Candidates must be legally authorized to work in the United States.
• Background Check: Employment with the Department of Aviation is contingent upon completion of an education/experience background investigation, a fingerprint-based criminal history record check processed by the FBI, and upon the ability to be granted and maintain a security badge as mandated by the Transportation Security Administration.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree