Systems & Support Designer

Eaton Corporation•Greenwood, SC

19h•Onsite

About The Position

Eaton’s ES AMER ARS PDCAD division is currently seeking a Systems & Support Designer. This role will take place out of our facility in Greenwood, SC. We are able to offer relocation assistance for qualified candidates in the United States. The Systems & Support Designer is responsible for an assigned product line, to (1) drive improvements in the automation tools for the Customer Order Designer (COD) electrical and/or mechanical teams, (2) provide continued learning for COD on expected use of the software tools and best practices, (3) support systems training for new hires, and (4) ticket escalation support for COD issues/requests.

Requirements

Associates degree from an accredited institution.
Three (3) years of applicable experience with engineered-to-order (ETO) products and their associated configuration tools.
Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.

Nice To Haves

Bachelor’s degree from an accredited institution.
Ability to interpret electrical and mechanical drawings.
Prior experience as a COD.
Good interpersonal and communication skills.
Proficient use of Eaton’s ETO software systems, AutoCAD and/or Inventor. (Bid Manager, MI Manager, Design Automation, Plant Order Manager, Pick Work Bench, etc.)

Responsibilities

Deploying and supporting Front End Engineering systems for the assigned product line.
Support the development of product line specific training documentation on their use of the engineering software tools and processes.
Provide onsite support as the first point of escalation for systems related issues, determining root cause, urgency and communications as necessary to keep all stakeholders informed.
Support the prioritization of MI and DA system issues tickets through individual contribution and coordination of other Eaton resources.
Maintain familiarity with COD processes for the assigned product line, inclusive of application/engineering decisions and methods, product offerings and design standards.
Gather requests for system enhancements and communicate those to the appropriate development manager.
Support continuous testing for systems enhancements and bug fixes as they are deployed.
Knowledgeable of MI parts picking logic in order to troubleshoot parts picking errors and scope updates with product line enhancements.
Be available for after-hours and weekend support.
Participate in product line meetings on Front End Systems projects and continuous improvement activities, driving best practices and knowledge sharing across the various teams (engineering, design and systems)