Systems Student Assistant - Fall 2026 - Office of eTech - 530737

The University of Alabama•Tuscaloosa, AL
•Onsite

About The Position

The Systems Student Assistant is responsible for providing support for computer labs and other technology initiatives for the Barefield College of Arts and Sciences. This position assists with computer lab maintenance tasks including software installation and configuration, hardware diagnosing and repair, and erasing machines as they are returned for refurbishment, buyback, or surplus. This position also assists with the Academic Continuity Initiative, which provides eligible Barefield College of Arts and Sciences Faculty and Staff with an iPad. This position assists with helping setup and support these devices via email, phone, video conferencing, and in person appointments. This position provides applicants with the opportunity to learn remote management tools such as PDQ Deploy, PDQ Inventory, System Center Configuration Manager (SCCM), JAMF, Apple School Manager, and Global Service Exchange (GSX) for managing Windows and Apple devices.

Requirements

  • Current University of Alabama undergraduate student.
  • Must have and maintain a minimum of 2.25 cumulative GPA or higher.
  • Must have valid U.S. driver's license.
  • Must be at least 19 years of age at time of hire.
  • Must have an acceptable Motor Vehicle Report that is in compliance with university policies.
  • Applicants under the age of 21 will have some driving restrictions.
  • Applicants must meet enrollment requirements to be eligible for on-campus student employment.
  • Applicants must be enrolled in a UA degree program and meet minimum credit hour requirements during the academic year: Undergraduate Students must be registered for at least 6 credit hours during fall/spring semesters; Graduate Students must be registered for at least 4.5 credit hours during fall/spring semesters; International Students must be registered full-time (Undergraduate = 12 credit hours, Graduate = 9 credit hours) during fall/spring semesters.
  • Enrollment requirements must be maintained for the duration of on-campus employment.
  • Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources.

Responsibilities

  • Assists with computer lab maintenance tasks including software installation and configuration.
  • Assists with hardware diagnosing and repair.
  • Erases machines as they are returned for refurbishment, buyback, or surplus.
  • Assists with the Academic Continuity Initiative, which provides eligible Barefield College of Arts and Sciences Faculty and Staff with an iPad.
  • Helps set up and support iPads via email, phone, video conferencing, and in-person appointments.
  • Provides an opportunity to learn remote management tools such as PDQ Deploy, PDQ Inventory, System Center Configuration Manager (SCCM), JAMF, Apple School Manager, and Global Service Exchange (GSX) for managing Windows and Apple devices.
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