Systems Structure Design Engineer - 5G Interface Call Processing

Samsung Electronics•Plano, TX

About The Position

Samsung Electronics America is seeking a Systems Structure Design Engineer to join its Networks Engineering organization, focused on 5G air interface call processing. The role develops product and feature requirements, conducts systems and performance analysis, leads customer technical discussions, and supports the introduction of virtualized network technologies. The engineer represents a cross-functional team spanning R&D, systems engineering, and product validation in introducing Samsung products to wireless carriers. The position analyzes customer requirements, translates them into system requirements, and captures detailed designs for development teams. It also supports product and feature performance evaluation, analyzes and troubleshoots 4G/5G wireless call protocols, and provides expert technical support during pre-sales. The engineer communicates technical design considerations between Samsung’s sales team and carrier network organizations, educates customers about new products and services, and works with support, logistics, SEA, and Samsung Headquarters teams on product rollouts and development. The role includes leading and mentoring the team as a systems architect and sporadic project travel.

Requirements

Bachelor’s degree in Electrical Engineering or Computer Science.
At least 8 years of industry experience in wireless.
Understanding of 5G concepts, including hybrid beamforming, Massive MIMO, new waveforms, LTE-NR interworking and coexistence, and 5G numerologies.
Experience with 3GPP Release 16/17 features.
Strong knowledge of 4G/5G air interface and call processing technologies and network architecture, particularly Radio Access Network.
Understanding of wireless systems, especially PHY, MAC, RLC, RRC, and PDCP layers.
Experience with protocol analyzers and tools such as XCAL, QXDM, Wireshark, channel emulators, spectrum analyzers, and signal generators.
Understanding of 3GPP core and RAN networks.
Understanding of hardware and software architecture.

Nice To Haves

An advanced degree is beneficial.
Experience with systems engineering activities such as identifying feature requirements, documenting feature descriptions, parameter optimization, performance analysis, test strategy creation, and problem troubleshooting.
Experience with software development.

Responsibilities

Analyze customer requirements, convert them into system requirements, and capture detailed designs for development teams.
Support product and feature performance analysis and evaluate new product and software releases.
Analyze and troubleshoot 4G/5G wireless call protocols.
Provide expert technical support during pre-sales and create technical and commercial solutions to support sales goals and business objectives.
Communicate complex technical design considerations between Samsung’s sales team and carrier network organizations.
Educate customers on Samsung products and services, individually and in teams, and ensure customer commitments are achieved according to plan.
Coordinate with support organizations, logistics, cross-functional SEA teams, and Samsung Headquarters on product rollouts and development.
Lead and mentor the team as a systems architect.
Travel sporadically during projects.