Systems Sr. Supervisor

1-800-FLOWERS.COM, INC.•Jacksonville, FL

6d•Onsite

About The Position

The Senior Supervisor, Systems manages the WMS application on behalf of both the warehouse and fulfillment supervisor. This role is responsible for the supervision of a team of Work Queue Monitors, WMS Specialists, Quality Control and Inventory Reconciliation Associates. The Senior Supervisor, Systems analyzes the information available through the receiving manufacturing schedules and compares them to the information available within WMS to provide manpower and space planning information to the appropriate contacts. The Senior Supervisor, Systems will analyze the daily operation of the system, correcting system setup problems as they are identified and suggesting procedural changes to the appropriate supervisor to ensure maximum efficiency and accuracy of the daily operations. As new storage facilities become available, the Senior Supervisor, Systems will coordinate and set up new storage facilities. This includes mapping, labeling, storage plans and system setup. This position is based in Jacksonville, Florida.

Requirements

Associate or bachelor’s Degree, and/or equivalent experience.
Prior experience with WMS systems.
Must have a good understanding of SAP, ERP and EWM systems.
Proven ability to systematically support system key tables and set up functionality within EWM systems.
Must have knowledge of Microsoft Office-Word, Excel, Access and Power Point.
Must have a good understanding of mathematical concepts such as proportions, percentages, area and volume.
Must be able to meet demanding deadlines on a daily basis.
Must be a reliable self-starter, willing and able to learn new responsibilities and work independently.
Must be flexible with regards to job assignments as days, hours and support tasks may vary depending on business needs. Overtime may be required
Ability to read, analyze and interpret general business technical procedures and policies.
Possess strong analytical and communication skills with a proven ability to work effectively in a team environment
Be able to define problems, collect data, establish facts and draw valid conclusions.
Demonstrate effective means to present information and respond to questions from groups of managers, customers, and teammates.
Ability to manage multiple tasks simultaneously

Nice To Haves

Forklift & WMS certification preferred.

Responsibilities

Manages the system strategies and key tables
Responsible for constant review of the system for needed improvements and opportunities to obtain greater benefits. System project coordination, including systems upgrades.
Identify and balance demand for storage capacity required by using functions within the storage resources available to meet those demands.
Manages the interfaces so that AMAPS, PH, RMS, BCS, and WMS are kept in sync.
Recommend procedural changes that will prevent the recurrence of interface problems.
Assist in the solution of the WMS related problem.
Manages specific item attributes that control system logic.
Manages the problem resolution queue.
Supervision and management of ad-hoc reports and queries by the Materials Standards coordinator for the various work groups within the Product Division.
Supervise and manage the inventory audit preprocess and related reporting.
Supervise and manage the ongoing item measurement process.
Participation and support of continuous improvement processes.
Identifying and coordinating re-warehousing opportunities.
Keeping WMS Procedures manual current and up to date.
Formal training of others to assist in the performance of these duties.
All WMS training curriculum as well as staff training.
Finished gift inventory placement, storage, inventory control, data collection and cycle counting.
Supervision of Work Queue Monitors, WMS Specialists, Quality Control and Inventory Reconciliation Associates.
Promote a culture of safety, following all documentation and reporting responsibilities and actively participating in the Safety Committee.
Monitor and provide information to Security on issues of concern.
Other duties as assigned