Systems Reliability Operator (10 PM - 8 AM)

MEMX

5d•$90,000 - $120,000•Remote

About The Position

MEMX is searching for a Systems Reliability Operator who will be responsible for providing support for MEMX exchange platforms during the overnight shift. The shift time for this role will be Sunday 10 pm ET to Monday 8 am ET, Monday 10 pm ET to Tuesday 8 am ET, Tuesday 10 pm ET to Wednesday 8 am ET, Wednesday 10 pm ET to Thursday 8 am ET, and Thursday 10 pm ET to Friday 8 am ET. MEMX currently has a U.S. presence in several states, and applicants from outside these states will be evaluated.

Requirements

Good understanding of Linux and proficiency in Linux Shell.
Mid to advanced Linux administration and scripting skills.
Proficiency in Bash scripting.
Proficiency in a configuration management tool (Ansible, Chef, Puppet).
Experience with monitoring tools.
Familiarity with incident tracking/ticketing systems and escalation procedures.
2 years or more of experience in an operation support role with incident response.
Highly curious, driven, and have attention to detail.
Seek problems to solve to help make the platform better.
Strong urge to collaborate and improve existing processes.
Urge for delivering quickly and iterating fast.
Share MEMX values and work in accordance to those values.

Nice To Haves

Trading and/or exchange experience.

Responsibilities

Providing support of MEMX exchange platforms including on-call, responding to incidents, and supporting triaging of issues.
Isolating and resolving unplanned system outages.
Working with cross-functional teams (market operations, systems, networking, and development) to support the availability of all MEMX exchange platforms.
Improving operational processes (such as deployments and upgrades) by identifying areas for improvement.
Documenting actions to turn findings into repeatable and potentially automatable actions.
Debugging issues across different services and interaction points.
Enhancing monitoring and alerting based on symptoms.
Running nightly processes essential to exchange operations that require manual input and attention.