Systems Quality Engineer - Post-Market (Hybrid)

Kardium Inc.•Burnaby, BC

1d•CA$94,000 - CA$114,000•Hybrid

About The Position

As a Systems Quality Engineer, you will analyze post-market data, lead complaint investigations, and support corrective and preventive actions (CAPA). You will collaborate cross-functionally with the Design and Quality Engineering, Manufacturing, and Risk Management Teams to drive continuous product and process improvements. This opportunity is a hybrid work arrangement, located in Burnaby, BC.

Requirements

Bachelor’s degree in Electrical, Mechatronics, Software, Biomedical Engineering, or a related engineering field
Minimum 5 years’ experience in software, systems, design, or quality engineering, ideally in medical devices or another regulated, high-reliability industry
Proven track record diagnosing complex software or system-level failures using technical evidence such as log files, replay data, configuration files, or product specifications
Experience with signal processing and large dataset analysis
Strong data analysis skills and the ability to translate findings into clear, meaningful recommendations
Excellent written and verbal communication skills, particularly in a technical context
Strong interpersonal skills with the ability to influence across teams and functions
Driven, motivated, curious, and able to work both independently and as part of a team

Nice To Haves

Experience with Java, MATLAB, and C is preferred

Responsibilities

Perform and document technical investigations into product feedback and complaints involving medical devices
Review log files, replay data, configuration files, and product specifications to support technical investigations
Characterize reported issues, identify trends and assess potential product risks
Perform and document root-cause investigations for confirmed product issues in collaboration with Engineering, Manufacturing, Test, and Quality Engineering teams
Translate investigation findings into actionable design or process improvements to enhance product performance and reliability
Build and maintain a technical knowledge base of investigation outcomes to support continuous improvement

Benefits

5% Retirement Savings Plan contribution
Stock option plan
Comprehensive medical & dental coverage
Flexible work environment for daily working hours
3 personal days per year
Support for well-being (and dependents)
Top up for maternity leave, adoptive leave, and parental leave for non-birthing parents
Benefit coverage for fertility drug treatment
Career progression and learning support
Professional membership support