Systems Programming Supervisor - Information Technology

Fort Bend County • Richmond, TX

7d • Onsite

About The Position

Supervise the daily activities of the systems programming staff and outside consultants and contractors who assist with implementation and support activities. Additionally provide technical support and guidance to staff to help meet the objectives of the department. Manage the development, installation and maintenance of software applications, in addition to the security, efficiency and reliability of all databases. Drive innovative solutions to meet the needs of customers. Proactively seeking solutions that enable our customers to provide advanced technology services to County residents. Analyze project and service request needs, schedule work to meet the corresponding priorities and goals, and coordinate resources. Review and enhance quality assurance standards and evaluate the effectiveness of quality assurance program Work with the IT Project Management Office to ensure Systems Projects are staying on task by communicating all relevant information to team members Communicate with customers and software vendors to define and solve problems and research solutions in a timely and cost effective manner. Evaluate the toolsets used by staff to ensure the appropriate development environment is available to create and/or support the software solutions required by the business units. Assess staff skills, identify training needs and research cost-effective training opportunities to encourage professional growth. Provide periodic reports to manager regarding project status and potential problem areas, as well as forecasts of resource utilization Counsel, supervise and appraise staff. Respond to requests for special projects as directed by manager or Director of Information Technology. Responsible for overseeing support of systems 24/7. Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers. This role is also responsible for influencing technology and process changes, adoption of applications and supporting the improvement of the software development process.

Requirements

• Bachelor’s degree in computer science, information systems or related field (or High School/GED and four years of relevant professional experience in addition to 7 years required experience).
• 7 years of job-related work experience.
• 5 years of management/supervisory experience.
• Experience in computer programming and systems design.
• Strong multi-platform computer programming skills.
• Strong verbal and written communication skills.
• Strong supervisory skills.
• Strong project management skills.
• Strong analysis skills.
• Strong organization skills.
• Excellent interpersonal skills.
• Ability to deal effectively with the public, other employees, employees in other departments, and elected officials.
• Requires a successful CJIS background check.

Responsibilities

• Supervise the daily activities of the systems programming staff and outside consultants and contractors.
• Provide technical support and guidance to staff.
• Manage the development, installation, and maintenance of software applications.
• Ensure the security, efficiency, and reliability of all databases.
• Drive innovative solutions to meet customer needs.
• Analyze project and service request needs, schedule work, and coordinate resources.
• Review and enhance quality assurance standards and evaluate program effectiveness.
• Ensure Systems Projects stay on task by communicating relevant information.
• Communicate with customers and software vendors to define and solve problems.
• Research solutions in a timely and cost-effective manner.
• Evaluate toolsets to ensure an appropriate development environment.
• Assess staff skills, identify training needs, and research training opportunities.
• Provide periodic reports to manager regarding project status, potential problem areas, and resource utilization forecasts.
• Counsel, supervise, and appraise staff.
• Respond to requests for special projects.
• Oversee support of systems 24/7.
• Participate in emergency management activities during a local state of disaster.
• Influence technology and process changes, adoption of applications, and support improvement of the software development process.

Benefits

• All full-time and part-time employees are members of the Texas County District Retirement System (TCDRS).
• Full-time employees also enjoy a wide range of great benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager