Systems Operations Engineer

CEFCU•Peoria, IL

3d•$39 - $46•Remote

About The Position

A Systems Operations Engineer is responsible for operational aspects of CEFCU’s Data Center infrastructure to help enhance the Member Experience. Provides technical support escalation from desktop and Telecom support staff. Provides the highest quality member experience, for both internal and external members.

Requirements

High school diploma or equivalent is required.
4–6 years of combined experience in desktop engineering and/or systems operations, with a strong foundation in managing enterprise environments and supporting production infrastructure.
Leverages prior advanced experience to administer systems, manage endpoint ecosystems at scale, and contribute to server and cloud-based operations.
Experienced in system monitoring, automation, and troubleshooting across distributed environments to ensure high availability and performance.
Demonstrates the ability to independently resolve complex technical issues, streamline operational processes, and support infrastructure stability and optimization in fast-paced environments.
Operational knowledge of: Network Security Event Management, TCP/IP protocol, LAN/WAN technologies, Windows Active Directory Environment; System Administration, VMWare vSphere, Current Windows Desktop, Experience with troubleshooting hardware/software in a network environment, Windows Server - All current versions, Linux experience, Microsoft SQL System Administration, Microsoft M365/Entra.
Good communication, interpersonal, and collaboration skills.
Ability to correspond, collaborate, and communicate with all levels of staff within and outside of IT (i.e., peers, managers, and executives) and external to the organization.
Ability to work in a dynamic and changing environment.
Must be a self-starter and effective working independently and equally comfortable working in a team environment.
Must have good analytical and problem-solving skills and pay attention to detail.
Must be dependable and flexible and provide excellent customer service.

Nice To Haves

Microsoft Technology Associate (MTA).
M365 Certified: Fundamentals.
Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate.
Microsoft 365 Certified: Teams Administrator Associate.
M365 Certified: Enterprise Administrator Expert.
Microsoft Certified Solutions Associate (MCSA).
Red Hat Certified Systems Administrator (RHCSA).
Cisco Certified Networking Associate (CCNA).
VMware Certified Associate (VCA).

Responsibilities

Provides the highest quality member experience, for both internal and external members.
Provides technical support escalation from desktop and Telecom support staff.
Responsible for operational aspects of CEFCU’s Data Center infrastructure to help enhance the Member Experience.

Benefits

Merit-based raises
Generous paid time off (Holiday, Personal or Sick Time, Vacation)
Comprehensive Medical, Dental, and Vision coverage (PPO, HDHP)
Flexible Spending Plan (Medical Reimbursement Account and Dependent Care Reimbursement Account)
Health Savings Account
Voluntary Benefits (Accident Plan, Critical Illness Plan, Hospital Indemnity Plan, Identity Theft & Fraud Protection Plan, Legal Plan)
Life Insurance
Accidental Death & Dismemberment Insurance
Disability Benefits
Defined Benefit Plan – Pension
Defined Contribution Plan – 401K
Employee Assistance Program
Tuition reimbursement
Career growth through internal job postings
Management Development Program: formal mentoring and training
Opportunities to help improve and build the CEFCU of tomorrow through process teams
Opportunities to personally contribute to corporate financial literacy and community initiatives
Casual days to support local charities
Employee discounts on entertainment, cell phone plans, theme park tickets, and more
On-site fitness center, fitness classes, and wellness program