The Systems Operations Architect is the systems team’s senior technical design authority, responsible for the architecture and recoverability of the platform estate, including directory and identity infrastructure, virtualization and compute, storage and data protection, and Windows and Linux operating environments. This is a hands-on role: the architect builds proofs of concept, writes automation, participates in maintenance windows, and takes escalations when recovery does not proceed as documented. The role leads through design authority and technical credibility, without direct reports or authority over matrixed engineers or application owners. The position owns the correctness of platform architecture, proven recovery capability, and deliberate reduction of technical debt. It sets engineering standards, reviews significant designs and changes, leads recovery for major platform incidents, drives architecture-related postmortem actions, mentors engineers, and coordinates shared work across business units. It also serves as the Director’s technical delegate in vendor and architecture reviews and supports audits, assessments, and cyber insurance questionnaires. The role requires clear, architecture-grade documentation and communication: documenting requirements, constraints, alternatives, failure modes, and migration paths; presenting decisions to technical peers; translating cost, risk, and business impact for executives; and providing accurate, timely incident updates. The successful candidate verifies designs through testing, surfaces problems early with recommendations, and takes accountability for architectural outcomes. The position is based in Atlanta with hybrid/onsite expectations. It participates in an on-call rotation, serves as a senior escalation for major platform incidents and recoveries, and may work outside business hours for maintenance windows, migrations, and recovery exercises. Occasional travel to sites or facilities is required.
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Job Type
Full-time
Career Level
Senior