Systems Operations Analyst

CMA CGM•Mount Juliet, TN

4d•Onsite

About The Position

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

Requirements

High School Diploma or GED; Bachelor’s Degree preferred.
Computer Operations experience is a plus
1+ years’ experience with Logistics applications (ex. Transportation, Warehousing, Cross dock, sequencing, etc.)
Knowledge of MS Project, Work, Excel, Visio, etc.
Demonstrate successful problem-solving skills.
Ability to successfully multi-task and establish appropriate priorities.
Positive & professional attitude in stressful environments.
Self-motivated.
Interface effectively with customers or others associated with the project or assignment.
Possess excellent verbal and written communication skills.

Responsibilities

Serve as the primary, on-site IT point of contact with groups, such as internal/external customer, sales, quality, and other teams as appropriate. Coverage may include 24x7 support of the operation.
Assist with the analysis, definition and documentation of detailed specifications for new & existing applications in compliance with CEVA IT ISO methodologies.
Assist with system maintenance, configurations, and installation of various hardware technologies & software products.
Operate & maintain CEVA computer systems, including but not limited to PCs, printers, RF equipment, data collection devices, etc.
Maintain IT training materials and work instructions.
Train appropriate team(s), as required.
Maintain prioritized IT task list and coordinate with CEVA Corporate office to ensure task resolution occurs.
Effectively identify and escalate IT issues as appropriate.

Benefits

Competitive Paid Time Off
401(k)
health insurance
employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands
pet insurance
multiple health plans(company contribution to health savings account)
prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.