Systems Network Analyst
About The Position
The Broward County Board of County Commissioners is seeking qualified candidates for the position of Systems Network Analyst in the Aviation Information Systems - Program Management section. This position resides in the IT Security section of the Information Technology Division at the Aviation Department. The primary function of this position is to serve as a technical liaison for CyberSecurity Operational Technology Systems and provide technical support to Aviation Division contract administrators and vendors as it pertains to hardware and/or software issues for compliance with TSA mandates. In addition, this position will coordinate and oversee IT security remediation efforts for the Aviation Department and its technical contractors and vendors. May also conduct research and analysis on technology decisions as it pertains to CyberSecurity and the operational systems of the airport.
Requirements
- Requires a two (2) year degree from an accredited trade, technical or vocational school, college or university with major coursework in computer science or closely related field. (One year of relevant experience may be substituted for each year of required education.)
- Requires two (2) years in supporting users and analyzing computer systems relevant to area of assignment or closely related experience.
- Possess and maintain a valid Florida Class E Driver's License based on area of assignment.
- Must be able to obtain/maintain Airport security & customs badging.
- Undergo a Criminal History Records Check (CHRC) and a Security Threat Assessment (STA) to obtain a Security Identification Display Area (SIDA) Badge, as required by the Transportation Security Administration (TSA).
Nice To Haves
- Bachelors Degree in related field
- CompTIA A+, Security+, Network+ or ITFoundations+ Certification
- Microsoft Certification
- Cisco Certification
- Project Management Certification
- Experience working with Cisco Security Products including Splunk, Umbrella, Duo
- Experience working with airport-specific systems
Responsibilities
- Researches, analyzes, compares and applies solutions to many technical issues in our environment as it pertains to CyberSecurity and the operational systems of the airport; creates and revises documentation as required for compliance; researches technical problems and/or vendor responses to issues of moderate to high complexity; documents information of assigned incidents and resolutions.
- Opens trouble tickets and coordinates with coworkers to resolve the issue; installs configure computer, software, hardware, and network communications, troubleshoots and resolves hardware, software, and network problems as directed by Information Systems Management.
- Inventories computer equipment as part of operation technology system documentation requirements; verifies installations and configurations of computer equipment as it pertains to CyberSecurity compliance.
- Meets with Information Systems Staff to discuss and escalate any known issues.
- Provides technical support to users who are experiencing hardware and/or software issues.
- Updates and upgrades operating system, application software on computers and servers; deploys new computers and servers to replace those broken and/or out of warranty.
- Researches, analyzes, compares and applies solutions to many technical issues in our environment; creates and revises procedural documentation for installation of many third party software used; researches technical problems of moderate to high complexity; documents information of assigned incidents and resolutions.
- Inventories computer equipment as part of annual hardware replacement project; installs and configures computer equipment as a part of the annual hardware replacement project; prepares systems for staff and public use.
- Performs related work as assigned.
Benefits
- Eleven (11) paid holidays each year
- Vacation (Paid Time Off) = 2 weeks per year
- Tuition Reimbursement (Up to 2K annually)
- Up to 40 hours of Job Basis Leave for eligible positions
- Paid Parental Leave
- Health Benefits
- High-Deductible Health Plan – bi-weekly premiums: Employee $10.90 / Family $80.79
- Includes a County Funded Health Savings Account of up to $2400 Annually
- Consumer Driven Health Plan – bi-weekly premiums: Employee $82.58 / Family $286.79
- Florida Retirement System (FRS) – Pension or Investment Plan
- 457 Deferred Compensation
- County matches up to $2,000 a year.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
