Systems & Network Admin Senior Specialist

OnTracPhoenix, AZ
$104,800 - $157,200Remote

About The Position

OnTrac is hiring a Systems & Network Admin Senior Specialist! Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter! Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.

Requirements

  • 3+ years in enterprise network engineering/administration
  • Strong hands-on experience with Fortinet and Cisco Meraki environments
  • Deep understanding of TCP/IP, VLANs, VPNs, DNS, DHCP, OSPF, BGP
  • Experience supporting 24/7 or near-24/7 environments
  • Ability to support multi-site enterprise networks and participate in on-call rotation
  • Knowledge of datacenter design, connectivity, virtualization, and backups
  • Familiarity with monitoring tools (e.g., SolarWinds, LogicMonitor, etc.)
  • Ability to travel up to 50%

Nice To Haves

  • Excellent troubleshooting, communication, and documentation skills to resolve issues clearly and prevent repeat incidents.
  • Professional communication in writing and verbally while working effectively with both technical teams and end-users.
  • Thrive in a fast-paced environment, prioritizing tasks effectively while maintaining accuracy and service reliability.
  • Working knowledge of standard office software and technologies.
  • Deep understanding of relevant industry principles and terminology.

Responsibilities

  • Design, configure, and maintain network infrastructure including routers, switches, firewalls, and VPNs.
  • Administer and optimize servers, storage systems, and virtualization platforms to support performance and availability.
  • Monitor system and network performance, proactively identifying and resolving issues before impact to users or services.
  • Implement and maintain security measures that protect systems and data, supporting availability and secure operations.
  • Collaborate with IT teams on infrastructure projects, upgrades, and migrations to support strategic initiatives.
  • Develop and maintain documentation for network architecture, system configurations, and operational processes.
  • Ensure infrastructure and processes align with regulatory requirements and company IT standards.
  • Provide advanced technical support and guidance to IT staff and end-users.

Benefits

  • Medical, Dental, and Vision insurance
  • HSA and FSA options
  • Life and Disability coverage (basic and voluntary)
  • Voluntary Accident, Critical Illness, Identity & Fraud Protection, Auto & Home, and Pet Insurance
  • Competitive benefits
  • 401(k) with company match
  • Referral Bonus Program - Up to $500 per referral!
  • Paid Time Off including Holiday pay
  • Employee Assistance Program
  • Safe and clean work environment
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